Intake Advocate - Independent Mental Health Advocacy

Join our Independent Mental Health Advocacy program in making a real impact in the lives of consumers in Victoria.
Job Details
VLA Logo
Department: Victoria Legal Aid
Work Type: Ongoing - full time
Job Function: Community Services
Classification: VLA3 - V3AO4C
Work Location: Geelong
Reference: VG/VLA/CJ/1816517
Closing Date: 11-Sep-2024
Salary Range: $76,426 - $98,901
Job Duration: Ongoing
Attachments: Intake Advocate, Geelong #2587 - Candidate application form.docx (Word, 228KB)
Key Selection Criteria

Intake Advocate IMHA PD - 2024.docx (Word, 226KB)
Job Specification

Contact: Kerry McFarlane, Senior Intake Advocate
(03) 9093 3701

Position Details

  • Full time ongoing position (part time (0.8FTE) applications considered)
  • Salary range: $76,426 - $98,901 (pro rata) plus super plus salary packaging
  • Up to $15,900 in salary packaging and hybrid WFH & office model

About the role
Our Independent Mental Health Advocacy (IMHA) team is a non-legal advocacy program that is staffed and led by professionals with mental health consumer experience and/or backgrounds in community development, consumer advocacy, mental health advocacy, community sector advocacy, social work, mental health service provision or other similar fields. We provide services to people subject to and on compulsory treatment orders.

Reporting to the Manager, IMHA you will provide an intake service to people at risk of or on compulsory treatment orders, assist people to understand and exercise their rights and to enable them to participate in decisions about their treatment, care and recovery. You will respond to enquiries from users of the program, mental health organisations and services including, but not limited to; hospitals, peer support workers, social workers, lawyers, caseworkers and other advocates.

This role will be based on a 7 day rotating roster including weekends and public holiday availability. 

This role is based at our Geelong office on Wadawurrung Country.

About you
As our ideal candidate, you will possess:

  • Strong communication and negotiation skills, with an ability to quickly build trust and rapport with a diverse range of consumers and internal and external stakeholders.
  • A deep understanding of the challenges impacting Victorians when accessing mental health support services.
  • A flexible, patient and supportive approach while remaining transparent by supporting consumers to make decisions.
  • Candidates with experience in one or more areas including community development, consumer advocacy, mental health advocacy, community sector advocacy, social work, mental health service provision or other similar fields highly desirable.

If you bring mental health consumer experience, we would love to hear from you.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid
We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

  • Focus on work-life balance including flexible working arrangements
  • Hybrid work from home & office model
  • Training and professional development opportunities
  • Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
  • Opportunity to join Myki Commuter Club(and salary package the cost)
  • Access to discounted Private Health Insurance

How to apply
To be considered for this role, please submit your current resume and completed candidate application form (listed within the file attachments).

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information, please review the attached position description or contact Kerry McFarlane, Senior Intake Advocate on (03) 909 33735 or recruitment@vla.vic.gov.au.

No agency applications will be accepted.

Applications close by 11.59pm on Wednesday 11 September 2024.

Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.


From here...