Case Manager, Victorian Civil and Administrative Tribunal

Job Details
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Department: Court Services Victoria
Work Type: Fixed term - full time
Job Function: Legal
Classification: VPSG3
Work Location: Melbourne - CBD
Reference: VG/VT0037E
Closing Date: 23-Sep-2019
Salary Range: $68,884 - $83,640
Job Duration: until 30 June 2020
Attachments: Position Description - Case Manager - August 2019.doc (Word, 103KB)

VT0037 Application Form.doc (Word, 102KB)

Polina Lipengold on (03) 9032 1153

Position Details

VCAT is seeking a dynamic, change-driven Case Manager to work as part of a case management team within our Human Rights Division.

VCAT is seeking a dynamic, change-driven individual to fill this role within the Human Rights Division (HRD).  The Case Manager will be part of a team dedicated to providing greater access to justice, quality customer centric services and timely outcomes.

The Human Rights Division hears cases under the Guardianship and Administration Act 1986, Medical Treatment Planning and Decisions Act 2016, Powers of Attorney Act 2014, Equal Opportunity Act 2010, Health Records Act 2001, Privacy and Data Protection Act 2014, Disability Act 2006, Mental Health Act 2014 and other relevant legislation. The successful applicant will have an opportunity to make a genuine contribution by delivering effective and efficient guardianship and human rights services to the community of Victoria.

The Role:

The successful applicant will be responsible for the coordination and case management of applications made to HRD at VCAT. This will incorporate administrative and business functions with a strong customer focus designed to promote awareness and understanding of VCAT processes and legislative requirements.

What you need to have:

We are looking for people who are passionate about making a difference, highly organised and committed to delivering high quality outcomes for customers. To ensure success in the role you will have:

· Experience in a community or government service delivery environment working with legislative framework
· Proven ability to build strong relationships with customers to understand service needs
· Demonstrated ability to process high volumes of complex information with efficiency and accuracy
· Exceptional self-management, planning and organisational skills with demonstrated ability to work effectively in a fast-paced team
· Experience working with people who are at risk or have complex needs.

What we can offer you:

This is an exciting time to be part of VCAT! We support our people to do their best work by offering continuous professional development opportunities, flexibility to maintain a great work-life balance and opportunities to make a real difference in how we deliver services to the Victorian Community.

How to apply

To apply, please click the ‘Apply Now' button, ensuring you include the following documents in your application:

  • resume 
  • a short covering letter
  • completed application form (see file attachment)

For further information on the position, please see the attached.

Other information

Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce and inclusive culture. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.

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