Senior Case Manager, Victorian Civil and Administrative Tribunal

Job Details
Careers Logo
Department: Court Services Victoria
Work Type: Ongoing - full time
Job Function: Legal
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/VT2361E
Closing Date: 23-Sep-2019
Salary Range: $85,279 - $96,759
Job Duration: N/A
Attachments: Position Description - VT2361 - VPS4 Senior Case Manager.doc (Word, 105KB)

VT2361 Application Form.doc (Word, 102KB)

Polina Lipengold on (03) 9032 1153

Position Details

VCAT is seeking a change-driven leader to manage a team of Case Managers in our growing Human Rights Division.

Job Description

VCAT is seeking a Senior Case Manager to lead a team of Case Managers within the Human Rights Division. The successful candidate will be an effective leader who knows how to support, motivate and develop their team members.  They will also be an innovator who is always looking for more efficient ways to work. 

The Human Rights Division hears cases under the Guardianship and Administration Act 1986, Medical Treatment Planning and Decisions Act 2016, Powers of Attorney Act 2014, Equal Opportunity Act 2010, Health Records Act 2001, Privacy and Data Protection Act 2014, Disability Act 2006, Mental Health Act 2014 and other relevant legislation.

The Role:

Working as part of a large team within the Human Rights Division, the Senior Case Manager, working with the Manager, will be responsible for ensuring the team delivers effective and efficient case management services in a fast paced and high-volume work environment.  The Senior Case Manager will be responsible for the day to day management of the team by providing advice, managing work volumes and priorities and exercising delegated powers relating to case management.

What you need to have:

The successful candidate will have highly developed people management skills, demonstrated ability to plan and deliver high quality, timely and accurate services in a high volume and fast paced environment.  With a continuous improvement mindset and ‘can do' attitude you will be able to continue our journey to embed a customer focused approach within the team.  You will have experience in a community or government service delivery environment, working within a legislative framework, as well as the ability to build strong relationships with customers to understand their service needs.

What we can offer you:

This is an exciting time to be part of VCAT! We support our people to do their best work by offering continuous professional development opportunities, flexibility to maintain a great work-life balance and opportunities to make a real difference in how we deliver services to the Victorian Community.

How to apply

To apply, please click the ‘Apply Now' button, ensuring you include the following documents in your application:

  • resume 
  • a short covering letter
  • completed application form (see file attachment)

For further information on the position, please see the attached position description. 

Other information

Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce and inclusive culture. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.

From here...