Police Custody Officer - Heidelberg

Job Details
Department: Victoria PCO
Work Type: Ongoing - full time
Job Function: Emergency Management
Classification: VPSG2
Work Location: Heidelberg
Reference: VG/1332515
Closing Date: 30-May-2018
Salary Range: $50,077 - $64,307
Job Duration: Ongoing
Attachments: PCO PD.pdf (PDF, 388KB)
Job Specification

Contact: PCO Employment Team
(03) 9247 3212 or pcoemployment@police.vic.gov.au

Position Details

Police Custody Officer – Heidelberg – Future Vacancy

Victoria Police is a large organisation employing police, public servants and protective services officers. Victoria Police provides support to the community 24 hours a day, 365 days of the year. At Victoria Police our goal is for our workforce to reflect the diverse community we serve. We continually seek to attract and retain a diverse workforce which includes people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures including people of Aboriginal and Torres Strait Islander heritage and culturally and linguistically diverse (CALD).

Police Custody Officers (PCOs) are responsible for overseeing the management of persons in the custody of Victoria Police.  The Police Custody Officer role offers a stimulating, challenging and rewarding career.  You will be a valued member of the local police team and play a crucial role in the management and welfare of persons in custody. 


The responsibilities of the PCO role will be:

  • Perform all duties relating to the management of persons in the custody of Victoria Police
  • Ensure the health, wellbeing, safety and supervision of persons in custody, staff and visitors
  • Liaise with internal and external stakeholders regarding the management, transport, offsite attendance or video links for persons in custody
  • Carry out all prisoner management functions in accordance with established legislation, policies and procedures, including preparing routine correspondence, attendance registers, creation of reports and other administrative tasks as required
  • Supervise persons in custody of the court


PCOs must be available to be rostered on rotating shifts to perform day, afternoon and night shifts.  Shifts last for 8.06 hours and include a half hour meal break. The start and finish times may vary depending on the location.

Day shift: commencing between 6am and 10am

Afternoon shift: commencing between 2pm and 6pm

Night shift: commencing between 10pm and 12pm

 The PCO role is suited to people who are looking for a career that is stable and who are able to undertake shift work.  This is a role that requires a healthy level of fitness.  PCOs will be working with persons in custody, which requires maturity and good communication and reasoning skills.  This role provides a good variety of tasks so you will need to be able to multi-task and manage your time well. PCOs will need to adhere to Victoria Police standard procedures and rules.  Good computer skills, verbal and written communication and interpersonal skills are a must. PCOs need to demonstrate that they are of good character and reputation and that they are able to put their personal beliefs aside to remain non-judgmental when dealing with persons in their custody. 

For more information, listen to our webinar please visit: https://register.gotowebinar.com/register/2085248380681174274

NOTE: If successful in reaching the Assessment Centre Day, this is scheduled for 16th June at the Police Academy in Glen Waverly.

Applications Close May 30 2018

For more information, please contact:

E-mail: pcoemployment@police.vic.gov.au

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.


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