Senior Quality Engineer

About this role

About the Company 

Service Victoria delivers modern government services. It is our job to make things easy for the Victorian community to do things such as apply for Working with Children Checks and access a Digital Drivers Licence. The Service Victoria app has been downloaded more than 7 million times.   

We employ a range of people who are problem-solvers and change-makers to design, build and support services that help Victorians every day.  

The Service Victoria culture is dynamic and fast-paced – we're not what you'd expect from a government department. We work flexibly and remotely, using our workspaces in Footscray for onsite collaboration. We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems.  

Service Victoria is an Administative Office attached to the Department of Government Services (DGS). DGS was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.

Engineering 
 
The Engineering department is focused on building the future organisation and the appropriate IT organisation structure and capability. This allows the implemented solutions to be maintained, supported and expanded upon on an ongoing basis. There is a focus on continuous improvement of our service offering through structured improvements based on data analytics and insights. 

About the role 

In this role, you'll design and execute tests to identify and resolve software defects, working closely with developers to deliver high-quality mobile and web applications. Leverage your expertise in testing methodologies to contribute to a culture of continuous improvement.

We having 2 x fixed term contract roles ending on 27th June 2025.

Key Accountabilities
Test Design and Execution 
•    Create comprehensive and well-structured test plans and test cases 
•    Perform exploratory testing to uncover unforeseen issues and edge cases.
•    Design, develop and implement automated testing solutions
•    Develop and execute comprehensive manual test cases to identify software defects.
•    Document test processes and procedures to ensure consistency and knowledge transfer

Defect Management 
•    Collaborate with developers to diagnose, reproduce, and resolve software defects efficiently.
•    Report test results, track defect resolution progress, and ensure timely closure

Quality Assurance
•    Stay up-to-date with software testing tools, methodologies, and best practices (e.g., Agile, ISTQB)
•    Contribute to developing a quality culture within the team by promoting best practices and continuous improvement.
•    Assist with test automation by scripting tests or using automation frameworks.
•    Participate in security testing activities to identify and mitigate vulnerabilities.

Key selection criteria
1    Demonstrated experience in testing browser-based solutions, and APIs
2    Demonstrated ability to utilise contemporary automated testing frameworks and tools to meet testing objectives
3    Strong knowledge of QA methodologies and processes
4    Experience in writing clear, concise test plans and test cases
5    Proven work experience in software quality assurance
6    Excellent analytical and problem-solving skills
7    Great communication and ability to build effective professional relationships with business team leaders, and team members

Experience and qualifications
•    3+ years of experience in quality engineering, quality assurance or a similar role
•    Experience coding and using QA software tools and processes
•    Experience working in an Agile delivery methodology
•    Experience working with task management tools such as JIRA

Benefits 

You will have the exciting and rare opportunity get involved in building a modern and innovative government department, that will transform government services. You will be working with a growing team of enthusiastic professionals with highly skilled leaders in an environment that will support your growth and development. You'll also be able to build connections across the Victorian Public Sector. 

Other benefits include: 

• flexibility to combine working from home with time spent in the office 
• access to an Employee Assistance Program  
• diverse and inclusive workplace 
• myki commuter club benefit 
• early access to VPS job opportunities  
• annual 3% salary increase 
• yearly VPS mobility payment  

How to apply? 

This position is only open to applicants with relevant rights to work in Australia.

Apply before the advertised closing date, all applications should include:

• resume
• cover letter which addresses the key selection criteria (within two pages)