Justice Officer
- Location: Melbourne - Western Metro
- Job Function: Administration / Secretarial
- Work Type: Fixed term - full time
About this role
- Utilise your Administrative expertise to provide support and advice to Justice Services within the North West Metropolitan Area
- A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 1st April 2025
- VPS Grade 2: $58,539 - $75,175 plus superannuation.
About the Business Unit:
The North West Metropolitan Area (NWMA) accounts for approximately 1800 staff across 21 sites. These sites are located in either the North or West of the Area and deliver a range of services including: custodial services at prisons, Community Correctional Services, Youth Justice Services, Sheriff's Operations, Consumer Affairs, front of house enquiries (including Births, Deaths and Marriages applications) and management of community services (including Victims' Support across the area). In addition, there are two Executive Officer roles of the Regional Aboriginal Justice Advisory Council, West and North.
Located across the NWMA are fourteen non-custodial locations in the Melbourne CBD, Broadmeadows, Coolaroo, Reservoir, Heidelberg, South Morang, Melton, Sunshine, Werribee, Derrimut, Laverton, Tullamarine and Thomastown, plus the Neighbourhood Justice Centre in Collingwood, and the Court Services Unit at the Melbourne Magistrates Court. There are four youth justice office locations in Fitzroy, Footscray, Preston and Sunshine. There are three maximum security prisons - Dame Phyllis Frost Centre, Melbourne Assessment Prison and the Metropolitan Remand Centre, as well as the minimum-security Judy Lazarus Transition Centre.
About the Role:
The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff. Please note that Accountabilities differ depending on the work location.
Some of your duties will include:
- Providing a range of high quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the location
- Providing information and assistance to clients, internal and external stakeholders and the public including the collation, review and processing of applications
- Providing reception and telephone responses for the location.
The position is based at the Melbourne Justice Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across either the North Metro (Broadmeadows, Coolaroo, Reservoir, South Morang, Tullamarine, and Heidelberg). A driver's license is therefore preferred but not essential.
To learn more about this role before applying, please read the attached position description.
About You:
As our ideal candidate, you will possess:
Written Communication – The ability to produce a range of standard written documents, providing clear information and using language appropriate to the audience
Verbal Communication – The ability to assess the audience and provide appropriately-tailored and clear information and explanations to a range of groups in an effective and confident manner, dealing with challenging behaviour firmly but politely.
Computer Skills – The ability to effectively use departmental computer systems for basic word processing, email, appointment scheduling, and internet and intranet functions.
To learn more about the Technical Expertise you will require for this role, please read the attached position description.
How to Apply:
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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North West Metropolitan Area |
Job details
| Job Reference: | VG/EM0718DECEMBER2024 |
|---|---|
| Location: | Melbourne - Western Metro |
| Work Type: | Fixed term - full time |
| Job Function: | Administration / Secretarial |
| Classification: | VPSG2 |
| Salary Range: | $58,539 - $75,175 |
| Job Duration: | 1/4/2025 |
| Date posted: | 19-Dec-2024 |
| Application Close Date: | 07-Jan-2025 |
| Attachments: | Position Description - Justice Officer - VPS2 - EM0718.pdf (PDF, 205KB) Position Description |
| Contact: |
Paris Anderson on 0407 710 963
Paris.Anderson@justice.vic.gov.au
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