Legal Assistant

About this role

• Full time ongoing position (part time applications considered)
• Salary range: $62,123 - $76,425 (pro-rata) plus super plus salary packaging
• Up to $15,900 in salary packaging and hybrid WFH & office model

About the role
Based at our Melbourne office on Wurundjeri Country, you will play an important role in supporting the delivery of our client services.  You will triage client queries via telephone, as well as provide information and referrals to the public, legal practitioners, and other community services.  You will provide legal administrative support to our lawyers including client data entry, file management, and preparation of legal documents.

About you
As our ideal candidate, you will possess:

• Experience in providing administrative support, ideally gained within a legal environment, and/or the ability to provide client focused services in a complex, confidential and sensitive environment.
• Strong organisational, problem solving and decision-making skills with the ability to prioritise workloads, meet timelines and work under pressure to ensure efficient and effective delivery of VLA services.
• Demonstrated communication and interpersonal skills, with the ability to effectively engage with a broad range of internal and external stakeholders.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid
We provide legal representation to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

• Focus on work-life balance including flexible working arrangements
• Hybrid work from home & office model
• Training and professional development opportunities
• Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
• Opportunity to join Myki Commuter Club(and salary package the cost)
• Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
• Access to discounted Private Health Insurance

How to apply
To be considered for this role, please submit a current resume and cover letter addressing the key selection criteria.

If you require adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information review the attached position description or contact Samantha Beggs, Administrative Services Manager on (03) 9606 5282 or recruitment@vla.vic.gov.au.

No agency applications will be accepted.

Applications close by 11.59pm on Thursday 3 April 2025.

Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.