Court Support Services Case Manager Ballarat

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.  

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.  

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly. 

The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community. 

This role is part of the Specialist Courts and Court Support Services programs within the Magistrates' Court. Specialist Courts provides a range of initiatives to assist accused persons and others involved in the court system, who are experiencing issues of social or cultural disadvantage, including substance abuse, homelessness, disability, mental illness, family violence or cognitive impairment. These initiatives include the Court Integrated Services Program (CISP), the Assessment and Referral Court (ARC), CISP Remand and Outreach Pilot (CROP), the Criminal Justice Diversion Program, the Drug Court of Victoria and Family Violence Programs and Initiatives. In addressing pre-existing issues that contribute to offending and other anti-social behaviours, these initiatives aim to reduce re-offending. 

About the Role

An exciting opportunity as a CISP Case Manager based in the Ballarat Magistrates Court.  Case Managers are integral members of the Court Support Services (CSS) team delivering high quality case management to clients with complex needs who are involved with the Court system. Working within the Court environment, you will provide advanced case management support to people participating in the CISP program who present with a range of complex needs including mental illness and/or cognitive impairment, alcohol and substance issues, homelessness, family violence, and/or limited social supports to achieve recovery and/or stabilisation of their condition.  To do this you will:

•  Provide case management to clients with a range of complex needs, taking an holistic, strengths- based and collaborative approach.
•  Communicating hope and optimism for change and applying a person-centred and evidence- based approach to support and enhance the client's motivation.
•  Engage with clients through assessment and treatment planning to develop a person-centred individual support plan.
•  Possess knowledge of the safe and effective delivery of evidence- informed interventions and an ability to assess and manage risks to the client and others.

About You

• Tertiary qualification (minimum Diploma level highly desirable) and/or relevant experience.
• Relevant to case management practice with forensic clients; such as social work, psychology, welfare, drug and alcohol or another related field, and/or relevant experience.
• Demonstrated capacity or experience in case management of clients presenting with complex needs, with well-developed knowledge and/or relevant experience in at least one of the following speciality areas: mental health, acquired brain injury, disability, alcohol and substance use, family violence, or homelessness highly desirable
• Detailed knowledge of the mental health and/or disability service system and demonstrated capacity to establish and maintain effective stakeholder relationships.
• Sound knowledge of evidenced informed practice models and frameworks for working with clients with complex family violence, disability, mental health and/or AOD needs
• Excellent case formulation and written communication skills

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter 

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.