Job Description

About the role

Are you a people-person with who thrives on staying organised? Love being the friendly face that makes someone's day? We're looking for a warm and reliable Administrative Support Officer (ASO) to join our welcoming team at South West Medical Centre.

In this fast-paced, front-line role, you will work alongside a passionate team of admin staff, GPs, Nurses, and our Practice Manager to create a smooth, supportive experience for every patient who walks through our doors.

What You will Be Doing:

• Greet and check in patients with a smile
• Schedule appointments and manage patient enquiries
• Keep medical records and admin systems up to date
• Process payments and handle banking with care
• Ensure clinical spaces are stocked and ready
• Manage referrals, scanning, and general admin tasks

Position overview

• Permanent part-time (40 hours per fortnight)     

          ** Enjoy a variety of 8-hour shifts scheduled throughout a 5-day workweek

• Location: South West Medical Centre
• Classification: Administrative Grade 1
• Salary Range: $54,839.20 - $64,610 pro rata per, plus superannuation

What You'll Bring

• Strong team player with the ability to work independently
• Calm, friendly, and professional under pressure
• Excellent organisation, time management, and communication skills
• Experience in a GP clinic, medical terminology, or GP software is a bonus—but not essential

Join us and help make every patient's visit a positive one.

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 18 May 2025. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Victorian Public Health Sector (Health and Allied Services, Managers and Administrative Workers) Single Interest Enterprise Agreement 2021-2025) with the applicable classification of Administrative Worker Grade 1.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check
• Current Immunisation status

Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au