VX Guide - Front of House

About this role

About ACMI

ACMI is your museum of screen culture. Watch, play, make and discover the universe of screen-based art, films, TV and videogames. Visit us in Naarm/Melbourne's Fed Square, online and on tour. Our museum attracts millions of visitors through a vibrant offer of exhibitions, screenings, commissions and festivals. ACMI's industry, education and creative incubator programs inspire and develop the next generation of screen creatives. We are a globally recognised hub that connects people, communities, technology and ideas to shape our futures. More at acmi.net.au

About the role

In September 2025, ACMI will open Game Worlds a major new playable exhibition. This presents an opportunity for current VX Guides to take up a limited number of part time fixed term roles. Reporting to a team of VX Supervisors, the role is responsible for gallery invigilation, the delivery of talks, tours, introductions to visiting groups and the provision of a consistently exceptional visitor experience. VX Guides may also be required to work in other areas of Visitor Experience operations.

What you'll bring to the role

• Your experience working for ACMI's Visitor Experience team.
• Well-developed communication and interpersonal skills, with the ability to engage members of the public by presenting a working knowledge of exhibition concepts to enhance the visitor experience.
• Experience in delivering talks and tours to groups.
• Strong attention to detail, and the ability to provide an energetic and proactive service to visitors.
• A current Victorian Working with Children Check is required.

What we offer

• Part time fixed term role, approximately 35-50 hours/fortnight from 14 September 2025 – 29 March 2026. Grade 2.1 role with a starting salary of $56,834 pro rata plus super. We're flexible with hours worked, reach out to Viv McIlwaine if you have any questions.
• As a valued team member, you can enjoy complimentary and discounted tickets, discounts at our shop and cafe, access to wellbeing activities, learning and development programs and our Employee Assistance Program.

How to apply

To obtain a position description and apply online visit ACMI Careers. Follow the online application process, submit a brief cover letter explaining why you would like to work part time for the Game Worlds exhibition, what your availability is over a fortnight and if you have any leave planned between 14 September 2025 – 29 March 2026 (we don't need your resume).

Please contact us via peopleandculture@acmi.net.au or 03 8663 2200 to discuss making adjustments to the recruitment process for your accessibility needs.

Applications close Sunday 15 June 2025 at 11:59pm.

Please note interviews will be held on Wednesday 25 June 2025.

Please note this role is currently being advertised internally only and interview times will be advised shortly after the close date.

ACMI is a child safe workplace and actively promotes the safety, wellbeing and inclusion of all children from all backgrounds. ACMI is an equal opportunity employer, committed to building an inclusive workplace that supports diverse thinking and innovation. We encourage applications from First Nations People, people of culturally diverse backgrounds, Deaf and Disabled people and people from the LGBTIQA+ community. All sectors of the community are welcome to apply.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. The successful applicant is required to complete reference and background checks prior to employment, including a Working with Children Check where required and National Police Check.

*Naarm is the traditional Aboriginal name for Melbourne which encompasses the traditional lands of the Kulin Nation, a collective of five Aboriginal language groups, the Wurundjeri, Boon Wurrung, Wathaurrung, Taungurung and Dja Dja Wurrung.