One (1) ongoing HR Services Manager role in the Human Resources Branch, People, Culture and Capability Division 

HR Services Manager

• One (1) ongoing role in the Human Resources Branch, People, Culture and Capability Division 
• Salary $138,631 - $162,076 plus 12% superannuation – VPS Grade 6.1
• Based in Melbourne CBD or Ballarat
• Excellent hybrid and flexible working opportunities

What we offer

The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies. The revenue collected funds essential services including health care, education, and social infrastructure.

We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment.

Find out more about working at the SRO at www.sro.vic.gov.au/careers, or via our LinkedIn page.

The opportunity

The HR Services Manager is an ongoing role that leads the innovation, development and provision of employment services within the State Revenue Office (SRO), including generalist HR lifecycle and employment services, advice and support to SRO employees, and management with a focus on responsiveness, service, and efficiency.

Reporting to the HR Branch Manager, you will be responsible for:

• Delivery of employment life cycle services
• Innovation and continuous improvement of service and systems
• Managing a team of seven HR professionals
• Design and implementation of a new customer support model
• Maintaining high levels of customer satisfaction and support

Who we are looking for

To be successful in this role, you will have:

• Strong experience as a functional leader of HR services
• Extensive experience managing HR systems and process
• Excellent interpersonal and influencing skills
• Strong project development and implementation skills
• Strong policy development and written communication skills

How to apply

Submit an application via the ‘Apply now' button by 11.59pm on Tuesday 29 July 2025.

You will need to:

• upload a cover letter addressing the key selection criteria 2 and 5 in the position description
• and a resume 

More information

You can find out more about this role via the position description. You can also contact James Thyer HR Branch Manager on 0408 177 482. 

If you require any adjustments to assist you throughout the recruitment process, or you need a copy of this advertisement and attachments in an accessible format, such as large print, please email HRServices@sro.vic.gov.au.

Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

This role may be is subject to a probation review.