Job Description

About the role

Join our dynamic team at South West Healthcare (SWH) as an Access and Intake Administrative Support Officer! If you're passionate about providing excellent customer service and ensuring clients receive the care they need, this role is for you.

As part of our Access and Information team based at the Warrnambool Community Health Centre, you'll play a vital role in managing administrative tasks and facilitating client access to services. This includes handling reception duties, processing / triaging of referrals, and scheduling appointments in collaboration with a multidisciplinary team.

Position Overview

• Permanent part-time positions available
• Fixed term & casual opportunities also on offer
• Warrnambool Campus
• Salary range: $58,442.80 - $64,610.00, pro rata, plus superannuation.

What you bring

• Proven experience in reception and administrative duties, with strong organisational and time management skills
• Excellent interpersonal and communication skills
• Strong computer literacy and attention to detail
• Ability to thrive in a fast-paced environment and meet deadlines
• Possess relevant office administration qualifications or be open to further study.
• Previous experience in healthcare administration preferred
• Knowledge of data sets and Trakcare advantageous

If you're ready to make a difference in healthcare administration, apply now to join our team at SWH!

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions;
• Internal and external professional development opportunities;
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs;
• Excellent terms and conditions of employment.

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button and include a cover letter and resume by Sunday 14 September 2025. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025. With the classification Administrative Grade 1.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check
• Current Immunisation status

Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au