EOI - Alternative Dispute Resolution Coordinator

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. 

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. 

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

VCAT

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role

The Alternate Dispute Resolution (ADR) Listings Coordinator plays a key role in bringing mediations to life at VCAT. Working closely with the ADR Program Manager, you'll be responsible for scheduling, coordinating, and managing all Panel mediations.

Whether it's locking in dates, liaising with mediators, or making sure everything runs smoothly on the day, you'll be the go-to person keeping it all on track.

You will work in a dynamic role that combines organisation, communication, and a touch of problem-solving to help support fair and efficient outcomes. You will be responsible for:

• answering enquiries, identifying and acting on priority and urgent matters and providing information to customers and stakeholders on matters relating ot the scheduling of VCAT mediations
• administrative management of cases during the ADR phase, including pre-ADR contact with parties to discuss readiness and prepration for mediation
• ensuring that mediations are scheduled and managed effectively within VCAT service delivery targets
• daily prepration and entry of ADR listings in the VCAT Law List
• maintaining effective and regular communication with the VCAT Listing Coordinators and Manager Listings to ensure room resoures are maximised across all VCAT venues

The role is fixed term until 10 October 2025

About You

The ideal candidate will have a strong ability to apply and interpret legislation together with a sound understanding of Alternate Dispute Resolution as it applies to Victorian jurisdictions.  You will also demonstrate strong planning and organisational skills, ensuring you are able to work in a dynamic environment with competing demands.

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening. These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.