Director, Health Service Performance Oversight

About this role

About the role: 

The Director, Health Service Performance Oversight provides senior leadership of a system-wide approach to health service performance leadership and coordination. Acting as a visible and trusted interface with Victorian hospitals and health services, the role leads strategic engagement on performance priorities and key agreements.

The role involves developing effective relationships with a range of internal and external stakeholders including health service Chief Executive Officers, health service executives and a range of program and policy areas within the department.

This position is responsible for establishing and leading the Health Service Performance Oversight unit, ensuring integration of performance assessments across domains, overseeing formal service assessment and tiering, and driving targeted improvement initiatives informed by data and productivity opportunities. It also leads the Accountability and Guidelines team to deliver the development, approval, and publication of major agreements and guidelines, and contributes to the longer-term strategic direction for future arrangements.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

Key Role Responsibilities

Can you Demonstrate the following?

• Provide strategic oversight of performance meetings, ensuring coordinated delivery, effective chairing, and follow-through on agreed outcomes
• Lead the integration of performance assessments and issues across key domains and output areas to support a whole-of-system view
• Coordinate responses to complex and multi-faceted performance, governance, and quality issues affecting hospitals and health services, ensuring alignment and strategic focus
• Oversee the monitoring and analysis of service performance, including activity delivery, target setting, and the development of improvement strategies
• Direct productivity-focused reviews to identify opportunities for system efficiency and improved outcomes
• Provide leadership for the development and publication of major agreements and guidance materials, including annual priority statements and funding guidelines, embedding continuous improvement
• Contribute to the design, implementation, and refinement of performance management operating models, protocols, and governance arrangements
• Build and maintain strong, collaborative relationships with health services and internal stakeholders to support high-quality, safe, and financially sustainable care delivery

Qualifications / Specialist Expertise

Qualifications

• An appropriate tertiary qualification in health, accounting, commerce, economics, political science, public administration or public policy. Post tertiary qualification in a relevant field would be advantageous.

Specialist Expertise

• A high degree of understanding and knowledge of the Victorian health system, relevant departmental systems and environments and the ability to build increased capability in others.
• Exceptional advisory, negotiation, communication and relationship building skills, with demonstrated capacity to work effectively within a politically sensitive context.

What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.  

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