Job Description

• Position: Administrative Support Officer - Health Information Services
• Employment Type: Permanent, Full Time (80 hours per fortnight) with a monthly accrued day off
• Location: Warrnambool Campus
• Classification: Administrative Worker Grade 1
• Salary Range: $58,442.80 - $64,610.00 plus superannuation

About the Role

South West Healthcare (SWH) is seeking a motivated Administrative Support Officer (ASO) to join our Health Information Services (HIS) team at our Warrnambool Campus. In this role, you will play a vital part in the smooth running of our health services by supporting the management and maintenance of critical medical records.

Your work will help ensure accurate and timely access to health records - a key part of delivering quality patient care. You will be part of a friendly, welcoming, and supportive team who value collaboration, precision, and making a real difference for the Warrnambool community.

This role involves a variety of important tasks including scanning and filing, data entry, and reception support for the HIS department. It's a great opportunity to contribute to a high-performing team and make a meaningful impact.

What you will bring:

• Certificate III in Office Administration or equivalent experience
• Confidence using computer programs, including health information systems, word processing, and email applications
• Exceptional attention to detail and accurate data entry skills
• Strong written and verbal communication abilities
• Excellent organisational and time management skills
• A collaborative, team-oriented attitude with the ability to work independently

At South West Healthcare, we pride ourselves on delivering exceptional healthcare to our community — and it all starts with a strong, supportive team. If you're organised, detail-oriented, and passionate about contributing to a vital service, this role is for you.

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the South West region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 26 October 2025. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021- 2025 Grade 1. 

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status 

Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au