Senior Service Improvement Practitioners (7 positions)
Senior Service Improvement Practitioners (7 positions)
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
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| Department: | Department of Families, Fairness and Housing |
| Work Type: | Fixed term - full time |
| Job Function: | Child protection |
| Classification: | CPP5 |
| Work Location: | VIC - various |
| Reference: | VG/00759531 |
| Closing Date: | 16-Nov-2025 |
| Salary Range: | $113,022 - $136,747 |
| Job Duration: | Fixed term until: 30-JUN-2027 |
| Attachments: | 2025-10-23 CPP5 Senior Service Improvement Practitioner Position Description.pdf (PDF, 277KB) Position Description |
| Contact: | Lisa Gardner 0409427804 Lisa.Gardner@dffh.vic.gov.au |
Position Details
THE ROLE
The Service Improvement Practitioner provides remote and on the ground support and expertise to child protection areas across the state experiencing acute operation pressures.
In this role you will regularly travel to divisional child protection offices including to regional and remote areas across the state, providing in-person capability and capacity building of child protection practitioners, and work with areas to improve service delivery systems.
If required travel will be undertake during standard business hours starting from the primary office location. If overnight stays are required, trips will typically be scheduled Monday to Thursday. The incumbent will be required to stay in accommodation provided during the week and return home on Thursday afternoon. When travel is not required, hybrid work arrangements from the Service Improvement Practitioner's local primary office location will apply.
ACCOUNTABILITIES INCLUDE
- Risk assessment and analysis: further develops and coaches others in their understanding of risk assessment and analysis
- Case planning review and case management: provides case planning advice, guidance and support to others; directly supports and inputs into cases where there is unacceptable risk to the child
- Critical inquiry: leads planning, review and management of issues in line with best practice principles and legislative requirements
Please open the position description to read more.
This role requires a Working with Children Check.
Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
For more information on what this means, and all other requirements, please see the Position Description.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
Job details
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| Department: | Department of Families, Fairness and Housing |
|---|---|
| Job Reference: | VG/00759531 |
| Location: | VIC - various |
| Work Type: | Fixed term - full time |
| Job Function: | Child protection |
| Classification: | CPP5 |
| Salary Range: | $113,022 - $136,747 |
| Job Duration: | Fixed term until: 30-JUN-2027 |
| Date posted: | 29-Oct-2025 |
| Application Close Date: | 16-Nov-2025 |
| Attachments: | 2025-10-23 CPP5 Senior Service Improvement Practitioner Position Description.pdf (PDF, 277KB) Position Description |
| Contact: |
Lisa Gardner
0409427804 Lisa.Gardner@dffh.vic.gov.au
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