Principal Developer - CRM

About this role

About the role: 

The Principal Developer supports the Communities and Families Portfolio, which is responsible for leading the development and implementation of various solutions and initiatives within the program.

This position requires a highly skilled developer with extensive experience and expertise across a broad range of technologies and application designs.  

The Principal Developer is responsible for providing comprehensive application support, including system analysis, design, development, enhancement, and maintenance of domain-specific solutions hosted in cloud environments. Working closely with Product Owners, first- and second-level support teams, product vendors, and cloud partners, the Principal Developer provides third-level support to ensure timely and effective resolution of application-related incidents, problems, enhancements and service requests.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

About you:

Can you demonstrate the following?

• Plan and participate in the transition of knowledge and application support from the project to the support team.
• Undertake application-related problem diagnosis, implementing problem resolution, prevention measures or continuous improvement measures as appropriate.
• Participate in design, development and testing of application and reporting solutions.
• Solve complex technical problems and provide technical direction to other developers.
• Identify emerging issues, risk and trends impacting on the successful achievement of key business objectives and imperatives and provide high quality business intelligence and sound recommendations based on comprehensive research and investigations.
• Ensure compliance with government, eHealth, and ETB strategies and policies by adhering to best-practice software development standards, including design, coding, documentation, and testing in line with PDM and other endorsed methodologies.

Qualifications / Specialist Expertis

Qualifications

• A relevant IT related degree or qualification will be highly advantageous to this role.
• Certification in PRINCE 2 or other project management methodology is highly desirable.
• Certification in ITIL methodology highly desirable. 
• Agile project experience will be advantageous.

Specialist Expertise

General Experience

• Extensive experience as a Principal Developer within medium to large government or commercial organisations.
• Proven expertise in software design patterns, development standards, and application frameworks.
• Oracle - Integration - Saas Platform & Cloud Services - Reporting & Analytics experience is required

What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.  

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.