Director, Child Protection Service Improvement and Business Continuity

THE ROLE

Reporting to the Executive Director, Service Enhancement, the Director, Director, Child Protection Service Improvement and Business Continuity is responsible for developing, leading, and monitoring consistent, state-wide approaches to management of service continuity risks, as well as overseeing state-wide system improvements to Victoria's child protection program.

The role provides executive leadership for business continuity as it impacts the child protection and housing workforce, informed by service demand and resources available to undertake service delivery. This includes leadership and co-ordination of business continuity obligations for Community Operations and Practice Leadership Division during periods of high demand and emergency management.

The role is also responsible for identifying and implementing system improvements across the child protection program to drive business innovation and improved outcomes for children and families. This includes oversight of daily performance data and management of projects designed to enhance technical capability, improve workflow and reduce administrative burden on practitioners.

ACCOUNTABILITIES INCLUDE

1. Apply strategic, extensive knowledge of community service delivery and associated policy and legislative processes, gained through significant experience in public sector community services, to ensure sound operationalisation of policy across Victoria's child protection, family and care services.
2. Provide effective input into policy and service design as an authoritative source of critical advice.
3. Management and oversight of strategic and operational risks for the Community Operations and Practice Leadership Division

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.