Housing Services Officer

Job Title: Housing Services Officer 2, Ongoing

•            Location: 679 High St, Preston / (Flexible-Hybrid)

•            Team: Tenancy and Property Team

•            Promote and support the wellbeing of vulnerable Victorians.

•            Rewarding work - every day you know you're making a real difference.

About the role:

We are seeking an enthusiastic individual who is passionate to continue working with our network of community workers who share a responsibility for working with vulnerable people to support their health and well-being whilst in public housing.

Housing Services Officers play a vital role in delivering a client centred service to individuals and families who seek housing assistance or may reside in public housing. The role is varied and will keep you challenged undertaking a range of tasks relating to tenancy and property management and providing housing advice and assistance.

The role will be responsible for tenancy and property management that is in line with the Residential Tenancies Act (RTA), ensuring awareness of tenant and landlord roles and responsibilities and always ensuring the public properties our clients reside in are of good standard.

What will you be doing?

No two days will be the same. One day you may be:

•            in the office doing administrative related tasks, or assessing clients' needs and providing advice on housing options.

•            the next day you may be on the road conducting home visits, organising maintenance,

•            liaising with vulnerable renters, helping people with health issues, and connecting them to supports to enable them to thrive in their communities.

Please see the attached position description to get the full details.

Who can apply?

•            You must be an internal DFFH employee in a Housing Services Officer 2 role with an ongoing or fixed term employment status.

•            You must have undergone a merit-based robust recruitment process for your original appointment to a HSO 2 position in response to a role advertised on JSE or www.careers.vic.gov.au

•            Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

What Next:

•            Please apply with an updated resume

•            As part of the application process, you will receive a supplementary email where you will be required to click into a link which will take to you a questionnaire asking you               to respond in writing to two questions and a case study.

•            Please complete the two questions and a case study – failure to do so will see you application as incomplete.

•            Preferred candidates will be required to complete pre-employment screening, including a reference check and misconduct screening.

If you wish to have a conversation about this opportunity. Please contact: