Regional Operations Manager, Registrar

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. 

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. 

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

ChCV

The Children's Court of Victoria (ChCV) is a specialist court that hears and determines cases in two divisions. The Family Division hears and determines cases involving the care and protection of Victorian children who are at risk of harm. The Criminal Division hears and determines the criminal charges brought against children between the ages of 10-17 years.

As a specialist and dedicated court, we are able to focus solely on responding to the particular needs and interests of children, young people and their families. This focus guides our approach to the delivery of judicial, dispute resolution, registry and support services, as well as the physical environment of our courts.

The ChCV expertly and fairly applies the law in cases involving children and young people. We work closely with youth justice, legal services, child protection and other community-based services to provide a multi-disciplinary court response to address the best interest of children in need of protection, whilst promoting the accountability and rehabilitation of young offenders and in doing so, improving community safety.

About the Role

Working closely with the State Coordinator and Deputy CEO, Operations and Service Delivery Transformation, the Regional Operations Manager is responsible for the management of operations at Children's Court locations at regional courts. The Regional Operations Manager will:

• Oversee and manage ChCV operations in regional courts, ensuring compliance and consistency with ChCV practices.
• Lead and manage a small team of registrars to deliver regional ChCV services and operations.
• Monitor the performance outputs and demand pressures on regional courts, working with the State-Coordinating Registrar to ensure regional courts have the appropriate support provided for Children's Court operations throughout the state.
• Develop and maintain key relationships with internal and external stakeholders, including the judiciary and Magistrates Court of Victoria.
• Review regional registry practices and provide solutions to complex issues.

About You

The ideal candidate will have demonstrated extensive knowledge of legislation, practices, policies and procedures applicable to Victorian Courts and Tribunals. You will also have:

• Strategic planning skills considering the needs of the stakeholders, organisation, national and global developments to articulate actions that address immediate and future needs of the community.
• Demonstrated flexibility and adaptability skills, adjusting your approach in line with changing priorities.
• Strong collaborative skills with the ability to build trust and rapport with others.
• Excellent communication and influencing skills to be able to build and maintain relationships with key stakeholders and liaise effectively with the judiciary and senior officers of the Court.
• A superior standard of service excellence with a commitment to delivering quality outcomes and services.

Qualifications

Certificate IV in Court Services or equivalent.  

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.