Court Support Officer - Ballarat

About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.  Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria.  It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

About the role

We're looking for motivated and organised individuals to join us as Court Support Officers. This role is an excellent entry point for those who want to build a career in the courts and justice sector.

Reporting to the Operations Manager, you'll play a vital role in supporting the daily operations of the Magistrates' Court. Your responsibilities will include:

• Responding to phone and in-person enquiries from court users, stakeholders, and visitors in a professional and friendly manner.
  
  
• Providing administrative support such as data entry, filing, archiving, and accurate record keeping.
  
  
• Performing general office duties including photocopying, scanning, mail distribution, and ordering supplies.
  
  
• Maintaining resource manuals, spreadsheets, and preparing statistical reports.

Our benefits

• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
  
  
• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
  
  
• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
  
  
• Ongoing professional development within a collaborative and supportive work environment

About You
This role is for ideal for someone who enjoys working in a fast-paced environment, has strong attention to detail, and values delivering excellent service.  You will also have:

• Minimum VCE qualification.

• Strong communication skills and ability to work collaboratively.

• Strong computer skills (Word, email, scheduling, internet/intranet).
  
  
• Ability to deliver high-quality outcomes and maintain professionalism under pressure.

How to apply
Click the ‘Apply Now' button, ensuring you include the following:

• A cover letter
  
  
• Resume

Applications submitted during the Christmas/New Year break will be reviewed in the new year.  Recruitment activity will resume from 5 January 2026, and candidates will be contacted thereafter.  Thank you for your understanding, and we wish you a safe and happy holiday season.

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.