Housing Services Officer (00378072)
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
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| Department: | Department of Families, Fairness and Housing |
| Work Type: | Ongoing - Part Time |
| Job Function: | Community Services |
| Classification: | HSO2 |
| Work Location: | Melbourne - Northern Metro |
| Reference: | VG/DFFH/COPL/378072A |
| Closing Date: | 19-Jan-2026 |
| Salary Range: | $79,122 - $96,073 |
| Job Duration: | N/A |
| Attachments: | 2025-12-2 Position description Housing Services Officer HSO2 #378072.docx (Word, 134KB) Position Description |
| Contact: | Ondine Stachnowski 0437090753 ondine.stachnowski@dffh.vic.gov.au |
Position Details
THE ROLE
The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.
ACCOUNTABILITIES INCLUDE
- Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
- Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
- Apply early intervention strategies to sustain tenancies.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
Job details
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| Department: | Department of Families, Fairness and Housing |
|---|---|
| Job Reference: | VG/DFFH/COPL/378072A |
| Location: | Melbourne - Northern Metro |
| Work Type: | Ongoing - Part Time |
| Job Function: | Community Services |
| Classification: | HSO2 |
| Salary Range: | $79,122 - $96,073 |
| Job Duration: | N/A |
| Date posted: | 05-Jan-2026 |
| Application Close Date: | 19-Jan-2026 |
| Attachments: | 2025-12-2 Position description Housing Services Officer HSO2 #378072.docx (Word, 134KB) Position Description |
| Contact: |
Ondine Stachnowski
0437090753 ondine.stachnowski@dffh.vic.gov.au
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