Support At Home Scheduler

Position Title:   Support at Home Scheduler       

Classification: HS1                            

Salary per hour:  $29.57 + superannuation + generous salary packaging options

Employment Type: Ongoing part-time 40 hours per fortnight

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025

 

Role description

We are seeking a highly organised and client-focused Scheduler to assist with Support at Home care operations at Dhelkaya Health. This role is pivotal in ensuring the effective delivery of services aligned with the upcoming Support at Home program, part of the Commonwealth's aged care reform agenda led by the Department of Health and Aged Care.

The Scheduler will be responsible for organsing care and support workers, managing changes to service delivery, and responding to client and staff enquiries—all while ensuring alignment with service agreements, quality standards, and individual care plans.

 

Key responsibilities:

• Coordinate daily and weekly schedules to align client needs with staff availability
• Ensure the provision of timely service delivery in accordance with care plans
• Maintain up-to-date records in line with compliance and data reporting requirements
• Communicate clearly with staff, clients, and families to manage changes or service disruptions
• Associated provider complaince and contract coordination. 
• Assistting the Support at Home Care Partners with claiming, client file management, administrative and improvement activities as requried.

This role is ideal for someone with experience in aged care scheduling or health service coordination who thrives in a fast-paced, purpose-driven environment.  If you are detail-oriented and motivated to ensure that high quaity person-centred care is delivered smoothly and reliably, this is the job for you!

 

Culture and Benefits

Dhelkaya Health is located on Dja Dja Wurrung country in regional Victoria. Just a short drive from Bendigo and easily accessed via public transport, the area is brimming with culture that blends the old with the new. Steeped in rich history, the town boasts a vibrant arts scene, historic architecture and is part of the Bendigo Region UNESCO City of Gastronomy. 

Surrounded by scenic trails and a unique natural environment that includes historic goldfields, outdoor enthusiasts can immerse themselves in the beauty of the natural world. Combined with a wide range of sporting clubs and outdoor recreation opportunities, the community offers a rich, diverse culture to enjoy.

From community events celebrating local festivals to grassroots initiatives fostering inclusivity and diversity, this is a place where people come together. At Dhelkaya Health, you'll enjoy all this and a flexible work environment with access to career development pathways that suit your life goals. You'll also benefit from:

• Stress-free parking: at no-cost close to your place of work. 
• Salary packaging: to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more. 
• Healthy and active lifestyle: through access to a free onsite gym and Fitness Passport membership for your family to use in a wide range of gyms, pools, and fitness facilities across the region
• Health and wellbeing: through a supported work environment that prioritises work-life balance and a health and well-being program that includes an Employee Assistance Program.
• Building meaningful connections: through the Dhelkaya Health Social Club and a variety of staff events and activities throughout the year held in a friendly, inclusive environment where everyone feels welcome.
• Home share - If lack of housing is stopping you from applying for a job here, consider Home share. It may help you get started at Dhelkaya Health. See this link for obligation free information.

https://dhelkayahealth.org.au/homeshare/

*All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with Dhelkaya Health Vaccination Policy.

 

Our purpose and role at Dhelkaya Health is to be Healthier Together – we engage and empower individuals and community through the provision of empathetic inclusive and professional health services.  We want a workforce who share our passion and purpose and is as diverse as the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.

 

For further information about this position, please contact Purdy Buckle – Manager Living Well on 03 5479 1000

 

Please note that candidates are required to submit a cover letter and CV together with a document addressing the key selection criteria (which can be found on the Position Description). Only candidates that supply this information will be considered for roles at Dhelkaya Health.