About the Role:
The Business Support Coordinator provides high-level administrative and coordination support to the Licensing and Registration business unit. This role ensures the smooth operation of administrative processes, supports team performance, and contributes to continuous improvement initiatives. The coordinator oversees workflow, maintains accurate records, supports stakeholder communication, and ensures compliance with operational and legislative requirements
What we are looking for:
- Demonstrated experience providing high-level, confidential administrative support to senior leaders, including managing correspondence, scheduling, and stakeholder queries.
- Proven ability to maintain accurate databases and document management systems, ensuring compliance with operational and legislative requirements.
- Strong skills in generating reports and conducting analysis on application volumes, turnaround times, and other performance metrics
- Ability to provide effective project support, including sourcing information, preparing documentation, and reporting on milestones and deliverables.
- Strong ability to manage competing priorities, maintain accuracy under pressure, and deliver timely outcomes.
About the BPC
The Building & Plumbing Commission (BPC) is Victoria's regulator for building and plumbing.
It supports the growing Victorian community through the developments of harms-based regulation that is proactive and informed by data and intelligence. The BPC regulates for better consumer outcomes and is committed to safety, compliance and buildings that last.
The BPC's aim is to improve the experience for consumers in the building system by overseeing all aspects of building quality control – regulation, insurance and dispute resolution. The BPC aspires to be a leading and trusted regulator, emphasising consumer outcomes, clear communication with practitioners, efficient processes, and a commitment to public interest
The BPC brings key regulatory, dispute resolution, and insurance functions related to the building and plumbing industry together under one roof, streamlining the process for consumers and industry, and enabling the regulator to have oversight of all complaints so they can be handled more effectively and efficiently.
Commitment to Diversity
We celebrate the diversity of our workforce.
The BPC values the benefits all our differences make and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities.
We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us at recruit@bpc.vic.gov.au.
Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.
How to Apply
We require you to upload:
- Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
Important information
Only electronic applications submitted via careers.vic.gov.au will be accepted. |
