Case Practice Support Worker

Case Practice Support Worker – Child Protection
Central Highlands Area (Ballarat Office)

Case Practice Support Workers are an integral part of the Child Protection workforce, playing a vital role in supporting the safety, wellbeing and development of children and young people.
Based at our Ballarat office, this role provides practical, hands-on support to children and families involved in the Child Protection program, working closely with Child Protection Practitioners and partner services.

About the Role
As a Case Practice Support Worker, you will:
Supervise access visits between children and their families
Transport children and young people to appointments, placements, and services
Provide practical, in-home support to families
Assist case practitioners by undertaking a range of case support tasks that contribute to child safety and stability

This is a dynamic and rewarding role that requires flexibility and a strong commitment to the wellbeing of children.

Key Requirements
A current Employee Working with Children Checks (WWCC) card

Valid driver's licence and willingness to travel is essential
Capacity to travel across metropolitan and country regions as required
Ability to work evenings, early mornings and overnight, when necessary
Willingness to work additional hours on occasion to ensure the safety and wellbeing of children
Cultural Knowledge and Practice

You will:
Demonstrate a strong understanding of Aboriginal culture
Have knowledge of the legislative, policy and practice requirements relating to Aboriginal children, families and communities
Understand and support the Aboriginal Child Placement Principle and the programs and initiatives that underpin its implementation within child protection practice

What We're Looking For
Strong interpersonal and communication skills
A child-centred, trauma-informed approach
Ability to work effectively with families experiencing vulnerability
Commitment to culturally safe and inclusive practice

Why Join Us?
This role offers the opportunity to make a meaningful difference in the lives of children and families, while being part of a supportive and professional team within the Central Highlands Child Protection program.
If you are passionate about child wellbeing, value cultural respect, and thrive in a role that makes a real impact, we encourage you to apply.

Employment Status: Ongoing & Fixed Term vacancies to 30/06/2026. Full-time (76 hours per fortnight) / Part-Time and job share options may be available that meet programs needs during peak periods between 7am to 7pm

Salary Range: $62,742 - $77,430 per annum, plus superannuation 

How to Apply: To apply, please upload your current resume/CV and a short covering letter. The online application process uses a short form and should take approximately 10 minutes.  

For further information please contact hrdivisional@dffh.vic.gov.au 

Please apply to submit your interest in this position.