Job Description

About the role

South West Healthcare is seeking an Administrative Support Officer to play a key role in the smooth and efficient operation of our Specialist Clinics. Based within our Specialist Outpatient Clinics on Level 3, you will provide vital administrative support that ensures patients receive timely access to care and that the clinic operations run seamlessly behind the scenes.

In this role, you will be responsible for managing referrals, scheduling appointments, and maintaining accurate and confidential records. You will deliver friendly, professional support to patients, visitors, and clinical staff, contributing to a welcoming and organised environment. Your work will be essential in helping our multidisciplinary team deliver high‑quality, patient‑centred care.

Position overview

• Employment Type: Full time (80 hours per fortnight) with a monthly ADO, fixed term Parental Leave position
• Commencing date: 16 March 2026
• Contract end date: 3 January 2027
• Location: Warrnambool Campus
• Classification: Administrative Support Officer Grade 1
• Salary Range: $58,442.80 - $64,610.00 pro rata, plus superannuation

What you bring

• Proven administrative experience with well‑developed communication and interpersonal skills
• Confidence using computer systems and the ability to manage multiple tasks in a busy environment
• The capacity to work independently while also contributing positively within a collaborative team
• A professional, approachable, and patient‑focused manner when engaging with clients, staff, and external stakeholders
• Strong organisational skills, reliability, and the ability to consistently meet deadlines

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the South West region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 15 February 2026. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au