Support Services Coordinator
- Location: Melbourne - CBD
- Job Function: Community Services
- Work Type: Ongoing - full time
Support Services Coordinator
- Support the delivery and continuous improvement of therapeutic court programs
- Ongoing role, based in CBD. Hybrid and flexible work arrangements
- Join a highly collaborative team with a focus on service excellence
| |
| Department: | Magistrates Court |
| Work Type: | Ongoing - full time |
| Job Function: | Community Services |
| Classification: | VPSG4 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/MC2712NS |
| Closing Date: | 24-Mar-2026 |
| Salary Range: | $97,955 - $111,142 |
| Job Duration: | Ongoing |
| Attachments: | PCRAF 2954 PD_Support Services Coordinator_March 2025.pdf (PDF, 235KB) Position Description |
| Contact: | Sarah Dowling Sarah.Dowling@courts.vic.gov.au |
- Support the delivery and continuous improvement of therapeutic court programs
- Ongoing role, based in CBD. Hybrid and flexible work arrangements
- Join a highly collaborative team with a focus on service excellence
Position Details
About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
About the Role
The Court Practice and Services Division is the central support area responsible for providing expert advice, tools and standards that drive high‑quality, consistent practice across all MCV courts and programs. The Program Services team brings together specialist expertise across a range of service areas that respond to key criminogenic risk factors, including homelessness, mental ill‑health, family violence, and Alcohol and Other Drug (AOD) use. These services are essential to delivering effective and evidence‑based court programs.
This role is part of the Court Services, Quality and Standards team, which oversees program integrity, quality assurance and continuous improvement. Working within legislative and policy frameworks, the team provides guidance, monitors adherence to standards and drives ongoing service improvement across program areas.
Within this environment, the Support Services Coordinator plays an important role in supporting the delivery of key strategic priorities. The position also contributes to the analysis of performance and outcome data to help monitor quality, standards and service effectiveness across court programs.
About You
To be successful in this role, you will bring:
- Knowledge of Victorian court processes and therapeutic jurisprudence
- Strong analytical and conceptual skills
- Excellent written and verbal communication skills
- Ability to build and maintain effective stakeholder relationships
- Strong organisational skills with the ability to manage competing priorities
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
- resume
- a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.
Job details
| |
| Job Reference: | VG/MC2712NS |
|---|---|
| Location: | Melbourne - CBD |
| Work Type: | Ongoing - full time |
| Job Function: | Community Services |
| Classification: | VPSG4 |
| Salary Range: | $97,955 - $111,142 |
| Job Duration: | Ongoing |
| Date posted: | 10-Mar-2026 |
| Application Close Date: | 24-Mar-2026 |
| Attachments: | PCRAF 2954 PD_Support Services Coordinator_March 2025.pdf (PDF, 235KB) Position Description |
| Contact: |
Sarah Dowling
Sarah.Dowling@courts.vic.gov.au
|