Senior Dynamics 365 Technical Consultant

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. 

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. 

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

VCAT

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role

The role provides senior technical leadership for VCAT's Case Management System (CMS) platform based on Microsoft Dynamics 365 and the Power Platform.  You will be translating complex business requirements into scalable and architecturally sound technical solutions.  It ensures the ongoing reliability, governance and continuous improvement of the CMS platform while aligning technical design with enterprise architecture standards, Microsoft best practices and organisational priorities. 

You will play a key role in guiding development teams, overseeing solution design, managing technical risk and ensuring the platform supports efficient tribunal operations and service delivery.  In this role, you will:

• lead end to end design of complex technical solutions
• develop and maintain technical architecture artefacts including solution design documents, blueprints and proof of concept solutions
• provide technical leadership to development teams through code reviews, technical standards and mentoring to ensure high quality
• facilitate technical workshops with business analysts, product owners and stakeholders
• partner with delivery managers and project teams to estimate technical effort, manage dependencies and coordinate delivery
• act as the senior technical escalation point for complex platform issues, conducting root cause analysis
• drive continuous improvement of the CMS platform

About You

The ideal candidate will have advanced expertise in Microsoft Dynamics 365 Customer Engagement and Power Platform technologies including Model Driven Apps and Power Automate.  You will also have strong development capability in C#(.NET), java-script or TypeScript and experience designing integrations using REST APIs and Azure services incuding Logic Apps and Azure Functions.

You will have a strong knowledge of data modelling, workflows and business process flows within Dynamics 365 environments and demonstrated experience producting architecutral artefacts such as solution design documents and interface specifications.  You will demonstrate:

• strong communication skills with the ability to translate complex technical concepts to technical and non technical audiences
• a commitment to delivering technology solutions to support service delivery outcomes
• ability to align technical architecture and platform design with organisational strategy
• proven capability to analyse complex technical and operational issues, identifying root causes and designing solutions
• experience working collaboratively with stakeholders, architects, developers and vendors
• ability to guide and mentor developers and technical specialists

Qualifications

• A relevant bachelor degree in IT, IT security or similar tertiary qualification is highly desirable, but not essential
• Microsoft Power Platform Developer certification such as PL400 is highly desirable

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.