CISP Case Manager, Bendigo

About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.  Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria.  It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community. 

Specialist Courts and Programs (SCP) are the MCV Directorate responsible for driving the implementation and development of solution-focused and therapeutic approaches to justice. Our specialist responses address the underlying causes of offending behaviour and stop the “revolving door” of returning to court for individuals. Current services include Court Support and Diversion Services (CISP, ARC, CROP, Criminal Justice Diversion), Drug Court, Koori Court, the Neighbourhood Justice Centre and the Victims of Crime Assistance Tribunal. Court Support Services programs include the Court Integrated Services Program (CISP), the Assessment and Referral Court (ARC) and the CISP Remand Outreach Program (CROP). These programs provide a range of initiatives to assist persons involved in the court system, who are experiencing issues of social or cultural disadvantage, including substance abuse, disability, mental illness, or cognitive impairment. These programs utilise a client centred and problem-solving approach that empowers clients to engage with their rehabilitation and achieve positive behavioural change. SCP priorities include expanding Specialist Courts and Programs, engaging with the community and improving the court user experience. We work collaboratively with the Department of Justice and Community Safety, Department of Health and Human Services, Victoria Police, community agencies and the Victorian community to support community safety outcomes. 

About the role 

We are seeking an experienced and compassionate Case Manager to provide client‑centred case management support to individuals on bail who are participating in the Court Integrated Services Program (CISP).

Working with people experiencing a range of complex needs, you will apply a strengths‑based, problem‑solving approach to support rehabilitation, reduce reoffending, and promote positive behavioural change. Formal assessments and written reports are a key requirement of the position. The role operates alongside a Case Manager and receives administrative support.

This role provides client‑centred, problem‑solving case management support to people on bail who present with a range of complex needs and are engaged in the CISP program. The focus is on supporting rehabilitation and encouraging positive behavioural change. The position is based at the Bendigo Law Courts.

Our benefits

• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
• Ongoing professional development within a collaborative and supportive work environment

About you

This role operates in a dynamic court environment and requires strong professional judgement, collaboration, and communication skills.

Other strengths will include:

• Extensive experience conducting assessments and delivering case management support to clients with complex needs.

• Proven ability to deliver culturally responsive and inclusive services.

• Strong client engagement and management skills, including the use of motivational interviewing techniques.

• Highly developed case formulation abilities and excellent written communication skills.

• Tertiary qualification (minimum Diploma level highly desirable) in a relevant field such as Social Work, Psychology, Welfare, Drug and Alcohol, or another related discipline, and/or relevant professional experience.

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.