Job Description

Position overview

• Employment Type: Part time (24 hours per fortnight), On going position
• Casual positions also available: Please specify your preference within your application
• Location: Warrnambool Campus
• Classification: Administrative Grade 1
• Salary range: $58,442.80 - $64,610.00 (pro rata) plus superannuation

About the role

South West Healthcare (SWH) is seeking an enthusiastic and motivated Administrative Support Officer to join our Access and Intake team. If you are someone who enjoys connecting with people, delivering exceptional customer service, and supporting community access to vital health services, this could be the perfect opportunity for you.

Based at the Warrnambool Community Health Centre, you will be a key part of ensuring clients receive timely and coordinated care. Your days will be varied and rewarding - welcoming clients at reception, processing and triaging referrals, scheduling appointments, and working closely with our multidisciplinary team to keep things running smoothly.

What you bring

• Demonstrated experience in reception and administrative roles, with strong organisational and time management skills
• Warm, professional communication and interpersonal skills
• High attention to detail and confidence navigating digital systems
• Ability to work effectively in a busy, client-focused environment
• Relevant office administration qualifications, or a willingness to undertake further study
• Previous experience in a healthcare setting (highly regarded)
• Familiarity with data sets and TrakCare (an advantage)

If you are looking for a meaningful role where you can contribute to better experiences and outcomes for our community, we would love to hear from you. Apply now and become part of the SWH team!

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Thursday 7 May 2026. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that are safe, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We are committed to The Child Safe Standards, which aim to protect children and young people.

Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: humanresources@swh.net.au