Team Manager - Change, Implementation & Adoption

About this role

• Full time, fixed term position
• Salary range: $131,154 - $155,000 plus super
• Up to $15,900 in salary packaging, flexible hybrid work arrangement

About the role

The Manager, Change, Implementation and Adoption is responsible for leading a cross-skilled teamthat delivers change, adoption and capability strategies across Digital Transformation and Technology (DTT) initiatives. Overseeing the planning & execution of change management and training across digital transformation initiatives, the role provides leadership to the team across complex, high-value technology programs, ensuring alignment with organisational frameworks and best practice methodologies. 

Reporting to the Manager, Digital Experience and Change this role will support the delivery of DTT's change management strategy and supports the successful embedding of digital changes across the organisation. 

This role is based at our Melbourne CBD office on Wurundjeri Country. 

About you

As our ideal candidate, you will possess:

• Significant experience and expertise in managing complex change management programs, preferably in the government, justice, health or social services sector, with a deep understanding of how people go through change in order to achieve organisational goals and meet service improvements.
• Skills in leading and managing a team with diverse skills and experience to deliver high quality outcomes through effective planning, workload allocation, coaching, and professional development opportunities. 
• Exceptional interpersonal, communication, and relationship-building skills, including an engaging ability to coach and develop others. 
• Demonstrated experience conceptualising, writing and editing strategies, plans and communications materials to a high standard using a variety of channels, including the ability to apply plain language expertise across multiple target audiences.
• Experience with translating data and complex issues into practical actions that build positive working relationships, drive engagement, and influence culture. 
• Demonstrated knowledge of change management methodologies, organisational readiness, adoption strategies and behavioural change principles.
• Project management skills with the capacity to manage, monitor and coordinate resources, manage multiple tasks, and adapt to changing priorities to ensure the delivery of project outcomes on time. 
• Demonstrated experience working with First Nations people, including an understanding of the cultural norms, communication styles and complex issues experienced by First Nations peoples in Australia.
• A knowledge of the general business of VLA and a commitment to our vision and values.  

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.

About VLA
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. 

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. 

Employee benefits

• A focus on work-life balance, including flexible working arrangements
• Hybrid work from home & office model 
• Generous leave benefits, including:
  • Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)
  • Paid gender affirmation leave
  • Five days both paid reproductive and fertility leave per calendar year
  • Annual 3% salary increase each December plus performance-related salary incentives
  • Attractive salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 PLUS Novated Leasing
  • Discounted annual Myki public transport passes 
  • Individual learning and professional development opportunities, tailored to your role and career goals
  • Free annual flu vaccinations
  • Access to gym and end-of-trip facilities at our CBD office
  • Access to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.

How to apply
To be considered for this role, please submit your current resume and a cover letter to highlight how your skills and experience are aligned with the Key Selection Criteria. 

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team. 

Please review the attached position description.  For additional queries, please contact recruitment@vla.vic.gov.au.

No agency applications will be accepted. 

Applications close by 11.59pm on 25 May 2026. 

Other relevant information

It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. 

VLA is committed to putting the safety and wellbeing of children first.