Project Officer

THE ROLE

The Victorian Housing Register Operations team (VHR team) oversees operational activities for the management of VHR and provides support enabling Participating Registered Agencies, Aboriginal Community Controlled Organisations (ACCOs), Designated Service Providers and departmental staff to perform core activities in the VHR while meeting regulatory and statutory obligations on behalf of clients seeking long term social housing. These activities include maintaining Housing Integrated Information Program (HiiP) VHR IT platforms, registering, onboarding and auditing participating organisations and their users, maintainenance of the eLearning Management System and eLearning modules for Participating Registered Agencies, providing training, coaching and expert advice through the policy helpdesk on VHR operational guidelines, systems and practice support including designing and developing targeted content and presentations for diverse sector audiences and internal program areas on VHR operational matters.

The Project Officer role undertakes critical ICT related tasks on the VHR, including provisioning external staff to access HiiP VHR IT application systems, access to HiiP VHR IT platforms as part of the opt-in process, coordinating and delivering end to end support for external agency staff requiring system access and facilitating regular user access audits ensuring provisioning processes are efficient, compliant and responsive to operational needs, ensuring compliance with security and governance standards.

ACCOUNTABILITIES INCLUDE

• Support the onboarding of Participating Registered Agencies, Designated Service Provider staff to access HiiP VHR IT platforms and ensure compliance with legislation and department policies.
• Maintain access requests, respond to external user enquiries and provide guidance to resolve HiiP VHR IT system issues, and undertake audits to ensure user compliance with legislative and policy requirements.
• Maintain the interface with external partners and department IT service program areas in the provisioning of external agency staff to access the various HiiP VHR IT application platforms to support the operations of the VHR.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.