Manager, Emergency Access and Ambulance Services Accountability

About this role

About the role: 

This position is a Fixed-term, Full-time role till 7 May 2027.

The Manager, Emergency Access and Ambulance Services Accountability is a key leadership role within the branch, the role is pivotal to the commissioning and accountability of Ambulance services and emergency care in Victorian health services and leads the team that monitors, tracks and drives Ambulance Victoria (AV) and emergency care performance improvement.

Demonstrating relevant experience and expertise in providing leadership, robust project management and monitoring, and stakeholder engagement, this role will have the opportunity to work with AV, health services and other departmental areas to support access to timely and equitable emergency care.

To be successful in this role, you will be able to demonstrate high level expertise in managing a team in a high profile and fast paced environment. You will be an effective and responsive project leader who works collaboratively with diverse stakeholders to build and influence key internal and external relationships to deliver a shared commitment and coordinated implementation. You will be recognised for your expertise in delivering change in complex environments, your deep understanding of the Victorian health system and have a strong grasp of AV and system performance, and relevant datasets.

Please view position description for further information about the role.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

About you:

• Develops policy frameworks within area of expertise or responsibility based on defined organisational priorities
• Identifies and responds to new and emerging strategic issues impacting on the operating environment
• Explains highly complex concepts, ideas and issues to an executive (i.e. non-expert) audience
• Responsible for implementation of endorsed strategic policy within the functional area
• Provides highly specialist services or expert advice on service delivery

Qualifications/ Specialist Expertise

• A tertiary qualification in fields related to health, public policy, business and/or management, or health administration would be desirable.
• Significant knowledge and experience in government, health sector and/or health service delivery would be desirable, with skills and experience in project management and implementation. 

What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.  

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.