Job Description

Position overview

• Employment Type: Full time (80 hours per fortnight) with a monthly ADO, fixed term position ending January 2027
• Part time applicants will be considered
• Location: Warrnambool Campus
• Classification: Administrative Support Officer Grade 1
• Salary Range: $58,442.80 - $64,610.00 pro rata, plus superannuation

About the role

South West Healthcare is seeking an Administrative Support Officer to play a key role in the smooth and efficient operation of our Specialist Clinics. Based within our Specialist Outpatient Clinics on Level 3, you will provide vital administrative support that ensures patients receive timely access to care and that the clinic operations run seamlessly behind the scenes.

In this role, you will be responsible for managing referrals, scheduling appointments, and maintaining accurate and confidential records. You will deliver friendly, professional support to patients, visitors, and clinical staff, contributing to a welcoming and organised environment. Your work will be essential in helping our multidisciplinary team deliver high‑quality, patient‑centred care.

What you bring

• Proven administrative experience with well‑developed communication and interpersonal skills
• Confidence using computer systems and the ability to manage multiple tasks in a busy environment
• The capacity to work independently while also contributing positively within a collaborative team
• A professional, approachable, and patient‑focused manner when engaging with clients, staff, and external stakeholders
• Strong organisational skills, reliability, and the ability to consistently meet deadlines

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 12 July 2026. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that are safe, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We are committed to The Child Safe Standards, which aim to protect children and young people.

Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: humanresources@swh.net.au