Child Protection Administration Officer

THE ROLE

Child Protection Administration Officers report directly to Child Protection.  We provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors.  Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively – confidentiality underpins all of our work. Further, you will be responsible for a wide range of key tasks from preparation of high level correspondence, travel arrangement, meeting preparation, minute taking, records and information management, financial administration, systems and process support, stakeholder enagement, customer service, compliance and reporting.

Pivotal to your success in this challenging yet fulfilling role, the successful candidate will possess demonstrable skills in the following key areas.

• Confidentially – is essential in protecting trust, respecting privacy, and ensuring sensitive information is handled responsibily and professionally.
• Exceptionally strong organisational skills coupled with a strong problem-solving skills and the ability to take initiative
• Self-motivated underpinned by a can-do attitude.
• Highly developed interpersonal skills with the ability to forge relationships at all levels of the Organisation.
• A remarkably strong team focus with responsiveness and attentiveness a strong indicator of future success.

ACCOUNTABILITIES INCLUDE

1. Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, client payments.
2. Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.
3. Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.

Please open the position description to read more.

For more information on what this means, and all other requirements, please see the Position Description.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.