Job Description

South West Healthcare is seeking a Consumer Advisor to join its Board Consumer Experience Committee.

This committee provides advice and input to support good governance of consumer experience across the organisation. It helps guide how consumer feedback, partnership and improvement activities are considered at a committee level.

We are looking for a person who can bring:

• an interest in improving healthcare services
• an understanding of governance, including oversight, accountability and quality improvement
• a commitment to diversity, inclusion and fair access for all members of the community

We are particularly interested in hearing from people who can bring the perspective of seldom heard and underrepresented consumer groups. This is important to help ensure the committee is informed by a broad range of community voices and experiences.

This role is an opportunity to contribute to:

• oversight of consumer experience priorities
• discussion of issues that affect consumers, carers and families
• strengthening diversity and inclusion in how healthcare services are planned and improved

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below.  Please include a brief Expression of Interest outlining your interest in the role and how your experience, skills and perspectives align with the selection criteria in the role description. A resume may also be included but is not required.

Applications will close Friday 31 July 2026.

For more information or to discuss this opportunity further please contact: Katrina Perroud, Manager Consumer Experience on Phone (03) 5563 1638 or via Email  consumeradvisor@swh.net.au

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that is safe, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We are committed to The Child Safe Standards, which aim to protect children and young people.

Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: humanresources@swh.net.au