Registration Development Officer

THE ROLE

The Registration Development Officer is a key regulatory role responsible for carrying out a range of activities relating to disability worker registration in accordance with the Disability Service Safeguards Act 2018. These include assessing applications for registration, monitoring workflows, resolving or escalating complex enquiries and applications, and ensuring the accuracy and quality of the Register of Disability Workers.

The Registration Development Officer assists the Manager and the Senior Registration Development Officer to develop and continuously improve registration processes and procedures. This includes collating and analysing data to identify trends and inform policy development to support effective, efficient administration of the scheme.

The Registration Development Officer also participates in external stakeholder engagement activities to build capacity, educate the sector and promote the benefits of registration.

ACCOUNTABILITIES INCLUDE

• Undertake accurate and timely assessments and process applications and other documents for registration of disability workers in accordance with the Act, policies and procedures and standards approved by the Board.
• Manage requirements for assessments and record stakeholder contact in the Commission's case management system and other electronic records, document management systems and registers.
• Communicate with applicants and registered disability workers in relation to their applications and registration, including responding to more complex telephone or written enquiries.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.