Senior Data Analyst, Health Complaints Commissioner

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.
Job Details
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Department: Health Complaints Commissioner
Work Type: Fixed term - full time
Job Function: Analyst
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/1947143
Closing Date: 28-Sep-2026
Salary Range: $116,413 - $140,849
Job Duration: Fixed term Full-Time until 30 June 2027
Attachments: VPS5 - HCC Senior Data Analyst PD - 260824.pdf (PDF, 188KB)
Position Description

VPS5 - HCC Senior Data Analyst -260824 PD.docx (Word, 120KB)
Position Description

Contact: Nina Mulvey
nina.mulvey@hcc.vic.gov.au

Position Details

About the role: 

The Senior Data Analyst operates in a complex and dynamic environment, using a range of systems and data sources to deliver on the Health Complaints Commission's (HCC) strategic and operational data requirements. As the organisation's data subject matter expert, the role provides trusted advice, analysis and insights to support informed decision-making across the HCC.

This role employs analytic and data visualisation techniques to extract, collate, analyse, interpret and present data in accessible and meaningful ways. The position requires a broad range of skills across data extraction, preparation, transformation, modelling, analysis and reporting, including data extraction from Resolve and the development and maintenance of Power BI reporting solutions and dashboards.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

About you:

  • Highly experienced in analysing complex datasets and translating data into clear, actionable information for diverse stakeholders.
  • Apply advanced data management, analytical and problem-solving skills to deliver meaningful organisational insights.

Qualifications:

  • A relevant tertiary qualification in data science, business analytics or equivalent would be desirable.

Specialist Expertise:

  • Demonstrated knowledge and expertise in a range of databases and systems including advanced Excel, Power BI and SQL for reporting and analysis, with the ability to develop dashboards, reporting products and communication materials that translate data into meaningful insights.

What we offer: 

  • The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
  • A wide range of growth and development opportunities within the department and wider Victorian Public Service.
  • A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to participation in recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications from third parties cannot be accepted. If you have questions regarding the role, please message the contact person listed on the advertisement directly.  

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in line with our Privacy Policy.