Administrative Services Manager

About this role

• Full time ongoing position (part time 0.8FTE applications will be considered)
• Salary range: $89,029 - $104,924 plus super
• Up to $15,900 in salary packaging, flexible hybrid work arrangement

About the role
The Administrative Services Manager will lead and support the administrative and operational services of the Family, Youth and Children's Law Melbourne teams with a focus on Child Protection. In this role, you will:

• lead and support administrative staff ensuring the team can deliver high-quality services to lawyers
• Coordinate workforce scheduling and day-to-day operations including management of the FYCL administrative services budget
• Manage workflows (and design and implementation of improved workflows)
• oversight (and improvement) of data collection systems and processes, and
• collaborate with external stakeholders such as court staff. private practitioners and internal stakeholders.

The role will also be responsible for recruitment processes, induction and training, rostered leave, occupational health and safety and equal employment opportunities policies and guidelines for the Family, Youth and Children's Law Melbourne administrative team. The role will work closely alongside another co-ASM.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About you
As our ideal candidate, you will possess:

• Experience in managing, and supervising staff (highly desirable).
• A general knowledge of the law, legal systems and legal procedures (highly desirable).
• Demonstrated experience in coordinating administrative services.
• Highly proficient IT skills
• Proven ability to manage and adapt to organisational and technological change within the working environment and facilitate change management initiatives as required and directed by the organisation.
• Excellent interpersonal and communication skills.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.

How to apply
To be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria.

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information, please review the attached position description or contact Karen Czarny, Program Manager, Child Protection on (03) 9269 0407 or recruitment@vla.vic.gov.au.

This position is advertised internally and only available to current VLA employees.

Applications close by 11.59pm on Wednesday 23 September 2026.

Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.