Advanced Case Manager - Refugee Minor Program
Advanced Case Manager - Refugee Minor Program
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
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| Department: | Department of Families, Fairness and Housing |
| Work Type: | Ongoing - full time |
| Job Function: | Community Services |
| Classification: | CYF3 |
| Work Location: | Melbourne - Southern Metro |
| Reference: | VG/511510A |
| Closing Date: | 05-Oct-2026 |
| Salary Range: | $97,429 - $109,593 |
| Job Duration: | N/A |
| Attachments: | 2026-09-21 PD Advanced Case Manager CYF3 #511510.docx (Word, 134KB) Position Description |
| Contact: | Megan Le Breton 0487 343 300 | Megan.LeBreton@dffh.vic.gov.au |
Position Details
THE ROLE
The Refugee Minor Program (RMP) is responsible for providing case management, supervision and support to young people from refugee backgrounds who are in Australia without parents. The Refugee Minor Program is a statewide service provided across Metropolitan Melbourne and Regional Victoria. The Stronger Futures for Refugee Youth (SFRY) program supports young people between 16- 21 years of age who are transitioning from the RMP'S case management program.
The SFRY Advanced Case Manager is responsible for establishing and maintaining referral pathways and partnerships with community service organisations. You will work closely with a range of stakeholders in the youth services sector to ensure that young people from refugee backgrounds have access to the necessary resources and supports required to achieve their developmental potential and become confident young adults. Using an Advantage Thinking framework, you will support young people with developing skills, confidence and connections to community that will support their independence.
The RMP is a statewide service within Commonwealth Operations and Statewide Children and Families Operations. The successful candidate will be required to work across both office locations- Dandenong and Sunshine and provide support to young people residing in regional locations.
ACCOUNTABILITIES INCLUDE
- Carry a case load of approximately 20 young people. This will vary dependent upon the required intensity of service for such clients.
- Work directly with refugee background young people in a manner that is sensitive to issues pertaining to diversity of gender, race, religion and culture, in dealing with clients and their caregivers from culturally and linguistically diverse backgrounds. This includes developing ways of engaging clients, some of whom may not have responded to traditional intervention.
- Under general supervision, provide quality, timely and effective case practice and case management services within the established framework and operational policies. This includes conducting comprehensive assessments of the needs of young people and based upon these needs, developing case plan.
Please open the position description to read more.
This role requires a Working with Children Check.
Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
For more information on what this means, and all other requirements, please see the Position Description.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
Job details
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|
| Department: | Department of Families, Fairness and Housing |
|---|---|
| Job Reference: | VG/511510A |
| Location: | Melbourne - Southern Metro |
| Work Type: | Ongoing - full time |
| Job Function: | Community Services |
| Classification: | CYF3 |
| Salary Range: | $97,429 - $109,593 |
| Job Duration: | N/A |
| Date posted: | 21-Sep-2026 |
| Application Close Date: | 05-Oct-2026 |
| Attachments: | 2026-09-21 PD Advanced Case Manager CYF3 #511510.docx (Word, 134KB) Position Description |
| Contact: |
Megan Le Breton
0487 343 300 | Megan.LeBreton@dffh.vic.gov.au
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