Manager, System Response and Optimisation

About this role

About the role: 

The Manager, System Response and Optimisation will lead a team to deliver critical system level programs across emergency care, such as the Virtual Emergency Department's program and expansion, and leading the response to new and emerging risks and issues that impact access to ambulance services, including the development of enabling improvements and reforms. 

Demonstrating relevant experience and expertise in health systems, government processes, stakeholder consultation, policy design, and program implementation, this role will provide the opportunity to engage with a wide range of stakeholders and impart enduring reform in the healthcare sector. You will work closely with our services, partnering to coordinate advice on cross-portfolio strategic policy issues and statewide reform matters. You will contribute to a positive team culture to build and sustain positive stakeholder relationships.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

About you:

Main Accountabilities Include:

• Develops policy frameworks within area of expertise or responsibility based on defined organisational priorities.
• Identifies and responds to new and emerging strategic issues impacting on the operating environment.
• Initiates and manages negotiations with peers (internal and external to work unit) to gain commitment to projects, and delivery of activities to meet timelines.
• Responsible for operational policy or service development impacting on a major functional area.
• Manages a large scale organisational service or regional delivery function.

Qualification (s)

A tertiary qualification in fields related to health, public policy, business and/or management, or health administration would be desirable.

Specialist expertise

Significant knowledge and experience in government, health sector and/or health service delivery would be desirable, with skills and experience in project management and implementation.

What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to participation in recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications from third parties cannot be accepted. If you have questions regarding the role, please message the contact person listed on the advertisement directly.  

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