Administrative Support Officer-Portland Mental Health and Wellbeing Service | Portland

Job Description

Position overview

• Employment Type: Casual
• Location: Portland Campus
• Classification: Administrative Grade 2
• Salary Range:  $48.50 - $53.11 per hour inclusive of casual loading, plus superannuation

Please note this is a casual relief position, providing cover for planned and unplanned staff absences.

About the role

South West Healthcare is seeking a motivated and organised Administrative Support Officer to join our Portland Mental Health and Wellbeing team on a casual basis.

Based at our modern, purpose built Portland Community Mental Health Centre, you will be at the heart of a busy and supportive team, providing essential administrative support to our Community and Inpatient Mental Health services. From coordinating day to day office activities and maintaining records to assisting with correspondence and supporting staff, you will help keep things running smoothly and play an important part in enabling our clinicians to focus on delivering quality care to the Portland community.

What you bring

The successful applicant will have:

• Sound computer skills and experience using Microsoft Office.
• Well-developed interpersonal and communication skills, including the ability to liaise effectively with management and staff.
• The ability to work autonomously, prioritise competing workloads and use initiative.
• A high level of accountability, responsibility and attention to detail.
• The ability to work with minimal supervision.

Experience working with medical records and a Certificate III in Office Administration (or equivalent) would be advantageous but are not essential

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region.

Located on the stunning Discovery Coast, Portland offers an exceptional coastal lifestyle with affordable housing, minimal traffic, and a welcoming, close-knit community. Enjoy whale watching, surfing, fishing, scenic hiking trails, and access to pristine beaches—all just minutes from your doorstep. With a strong sense of local pride and ongoing regional growth, Portland is an ideal place to live, work and make a lasting impact.

To discover more about life in Portland, visit: https://www.iamportland.com.au or https://www.visitvictoria.com/Regions/Great-Ocean-Road/Destinations/Portland

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 22 November 2026. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Victorian Public Mental Health Services Enterprise Agreement 2024-2028. With the appropriate classification, Administrative Grade 2.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that is safe, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We are committed to The Child Safe Standards, which aim to protect children and young people.

Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: humanresources@swh.net.au