Manager, Quality and Standards Unit

The Department of Justice and Regulation delivers high quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

We provide professional, value for money services that are driven by our values: working together, making it happen, respecting other people, serving the community and acting with integrity.

Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued and supported.

Our employees are key to our success, and bring new and creative responses to issues and challenges we face in our work and the delivery of quality services to the Victorian community. We proactively seek to employ people of any gender, age, religion, sexual orientation, with a disability, and varied cultural backgrounds. In addition, we have a firm commitment to increase participation of Aboriginal and/or Torres Strait Islander people across our workforce.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

Working flexibly is considered business as usual at the Department of Justice and Regulation. All requests for flexible working arrangements will be considered in line with operational requirements.

Department policy stipulates that salary upon commencement is paid at the base of the salary range for the relevant grade. Any above base requests require sign off by an executive delegate and will be by exception only or where required to match the current salary of Victorian Public Service staff transferring at level.

If you require a copy of this advertisement or any attached documentation in an accessible format, such as large print, please email

If a career that can give you the opportunity to contribute to a safe and just Victoria appeals to you, we look forward to receiving your application.
Job Details
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Department: Department of Justice and Regulation
Work Type: Fixed term - full time
Job Function: Projects
Classification: VPSG6
Work Location: Melbourne - CBD
Reference: VG/DJ0586
Closing Date: 28-Nov-2017
Salary Range: $113,156 - $151,426
Job Duration: 22/01/2018 to 5/03/2019
Attachments: Position Description DJ0586 Manager_Quality_Standards Unit.doc (Word, 865KB)
Job Specification

Applying for a position at DJR.pdf (PDF, 160KB)

Contact: Shaymaa Elkadi, General Manager
(03) 8684 7158

Position Details

Manager, Quality and Standards Unit

  • Lead state wide quality and standard measures within correctional practices
  • Fixed term, Full time January 2018 until March 2019
  • VPS Grade 6 ($113,156-$151,426) plus superannuation

An exciting opportunity exists for a Manager, Quality and Standards Unit on a fixed term basis until March 2019.

About us

The Offender Management Division of Corrections Victoria (CV) is responsible for providing best practice interventions which aim to reduce the risk of reoffending including case management, offending behaviour programs, and transition and reintegration supports. The Rehabilitation and Reintegration Branch of the Offender Management Division, is responsible for the design and development of a range of programs and services to effectively facilitate and support positive behaviour change. 

About the role

The Manager, Quality and Standards Unit is responsible for leading the development, implementation and monitoring of service delivery standards for the delivery of Rehabilitation and Reintegration services state wide. Leading the implementation and management of performance measurement standards for offence specific and offence related programs and service pathways, the Manager will demonstrate innovation and best practice in the development of key frameworks that ensure correctional practice is of the highest standard.

About you

As our ideal candidate, you will demonstrate:

  • Proven experience managing, developing, and monitoring complex service delivery environments.
  • Expertise in developing and implementing service and quality improvement initiatives.
  • An ability to identify emerging strategic issues and effectively provide authoritative advise to senior executive relating to state wide and regional activity.

This position is designed to address high-level government policy, legal, stakeholder and operational priorities. Your ability to utilise your knowledge of service delivery standards in a correctional environment and build an effective network with key stakeholders to provide expert advice will be critical to the success of this role.    

For more information on the accountabilities and key selection criteria for the role please refer to the position description attached.

Applications Close: Tuesday 28 November 2017

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