Philanthropy Lead

About this role

About the Opportunity

• Are you able to run successful campaigns that achieve targets?
• Can you extract useful data from a CRM?
• Opportunity to coordinate philanthropic campaigns for an iconic Melbourne landmark!

 

The Philanthropy Lead is a full-time ongoing VPS 4.1 position responsible for the annual suite of member and donor appeal activities for the Library.  The role provides a frontline service for donors and members and ensures that gifts and memberships are processed and receipted quickly.  The position plays a central role in maintaining data integrity in the customer relationship management system (Salesforce). The Philanthropy Lead generates lists from the database for use in appeals and events, and handles sensitive data and documents in line with Library and government business policies and practices.

 

The Philanthropy Lead is accountable for the following measurable outcomes:

• Developing and delivering member and appeal campaigns
• Quality assurance of mailout lists and continuously improving process and data quality
• Analysis and reporting on giving and retention to identify growth opportunities
• High quality service, resolving any giving or payment issues faced by donors/members
• Ensuring gifts and memberships are receipted and recorded correctly on Salesforce
• Maintaining data integrity for donor and member records
• Logistical support for / attendance at donor and member events
• Inbox management and email correspondence for the Philanthropic Programs team
• Contributing to team culture through positive, inclusive collaboration

 

About You

The ideal candidate will be able to demonstrate an understanding of philanthropic giving, however transferable skills from coordinating marketing or sales campaigns would also be considered. Your critical thinking ability and capacity to discern when something needs further action inform how you manage data. Your service orientation and tactfulness support your approach to stakeholder engagement. Crucially, your attention to detail and capacity to plan, coordinate and organise projects to ensure targets are achieved are already well-developed capabilities within your skillset.

In addition, you will come to us with:

 

About the Library

State Library Victoria is Australia's oldest public library, and one of the first free public libraries in the world.

We believe in the power of knowledge to change lives. Free to access and open to all, the Library enriches the cultural, educational, social and economic lives of all Victorians.

State Library Victoria preserves and shares the stories of Victoria and the world, and is a major destination for stimulating cultural experiences, contemporary debates, and community-driven collecting. We encourage learning, exploration, imagination, and creativity, opening up possibilities for all Victorians.

State Library Victoria is a child-safe organisation. A valid Working with Children Check will be required before commencing.

State Library Victoria promotes a workplace that actively seeks to welcome and value the unique contributions of all people. We strongly encourage Aboriginal and Torres Strait Islander peoples, people with disability, people from cultural and linguistical diverse backgrounds, LGBTIQ+, D/deaf, disabled, neurodiverse people and people of all ages and abilities to apply.

How to apply

Please click "Apply for this job" to submit your application.

The following documents should be attached to your application:

• Resume
• Cover letter summarising how you meet the key selection criteria (see the Experience and Qualifications section in the Position Description). Maximum 3 pages.

(For more information on format and content of your application, please visit https://careers.vic.gov.au/how-to-apply/preparing-application).

Enquiries

To arrange a confidential discussion about the opportunity, please contact Ross Coller, Head of Strategic Relationships at rcoller@slv.vic.edu.au

For assistance with the application process please contact us at employment@slv.vic.gov.au

Privacy Collection Notice

Information about how we collect and use your personal information, and how you can contact us, can be found here.

Reasonable Adjustments

We want all applicants to have an equal opportunity to demonstrate that they are the best person for the job. If you require an adjustment at any stage of the recruitment process, or the provision of a particular access service, please contact our People team on employment@slv.vic.gov.au

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