About the role

South West Healthcare (SWH) is seeking a dependable and experienced Administrative Support Officer to join our Referral Services program, providing administrative support across the team with a primary focus on the Hospital Outreach Post-suicidal Engagement (HOPE) program. This part-time role plays a key behind-the-scenes function—ensuring clinical and operational workflows run smoothly, efficiently, and in a well-coordinated manner. Duties include managing internal systems, coordinating workflows and meetings, processing records and reports, and contributing to the overall operational effectiveness of both the HOPE program and the wider Referral Services team.

Position overview

• Employment Type: Part-time (48 hours per fortnight), On-going position
• Location: Warrnambool Campus
• Classification: Administrative Support
• Salary Range: $58,442.80 - $64,610 pro rata, + superannuation

What you bring

• Certificate III in Office Administration (or equivalent administrative experience)
• Strong Microsoft Office skills (Word, Excel, PowerPoint), database/spreadsheet proficiency
• Excellent organisational, prioritisation, and time-management abilities
• Detail-oriented approach to data entry, record keeping, and administrative processes
• Effective communication and liaison within a multidisciplinary clinical team
• Demonstrated initiative and ability to work independently with minimal supervision
• Prior experience in healthcare administration or within mental health or medical record settings is highly desirable

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 31 August 2025. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Victorian Public Mental Health Services Enterprise Agreement 2020 - 2024 with the classification Administrative Support Grade 1.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status 

Note: If you experience any difficulties with this website, please email: humanresources@swh.net.au