Volunteer Program Officer

About this role

 

• Coordinate volunteers and peek behind the scenes of an icon!
• Rare part-time (0.8) parental leave cover opportunity to April 2027
• VPS 3.1 role, $79,122 - $87,599 p.a. (pro rata) + superannuation

 

About the Opportunity

Reporting directly to the Manager Volunteer Programs, the Volunteer Program Officer is accountable for the daily operations of the Library's Volunteer Program.  This position will be responsible for a broad range of activities to support the Volunteer Program, including but not limited to:

 

• Development of rosters that balance program requirements with flexibility for volunteers
• Providing regular updates, training and feedback to volunteers through various channels, including emails, meetings and coordinating events
• Providing supervision and acting as primary contact for all volunteer-related matters
• Management of the volunteer management platform (Better Impact) and provision of regular data to inform reporting.

 

Working for the Library, you will have access to behind-the-scenes spaces and opportunities to attend exclusive previews of exhibitions.

 

About You

We value the communications skillset you will bring, and your ability to work effectively with colleagues across the organisation.  Your strong administrative skills will support you in prioritising multiple activities and you demonstrate sound problem-solving skills.  For success in this position, you will be innovative in your thinking and contribute your ideas on program operations.   

 

In addition, you will come to us with:

• Experience in the development and supervision of staff or volunteers
• Demonstrated experience rostering and coordinating team activities to provide an excellent visitor experience
• Prior experience working in community services, government, tourism or a relevant sector (a visitor information service/major attraction or landmark cultural institution is preferred)
• Qualifications, or working towards relevant qualifications including Certificate IV in Volunteer Coordination (desirable).

 

About the Library

State Library Victoria is Australia's oldest public library, and one of the first free public libraries in the world.

We believe in the power of knowledge to change lives. Free to access and open to all, the Library enriches the cultural, educational, social and economic lives of all Victorians.

State Library Victoria preserves and shares the stories of Victoria and the world, and is a major destination for stimulating cultural experiences, contemporary debates, and community-driven collecting. We encourage learning, exploration, imagination, and creativity, opening up possibilities for all Victorians.

State Library Victoria is a child-safe organisation. A valid Working with Children Check will be required before commencing.

State Library Victoria promotes a workplace that actively seeks to welcome and value the unique contributions of all people. We strongly encourage Aboriginal and Torres Strait Islander peoples, people with disability, people from cultural and linguistical diverse backgrounds, LGBTIQ+, D/deaf, disabled, neurodiverse people and people of all ages and abilities to apply.

 

How to apply

Please click the Apply button to submit your application via Careers.Vic.

The following documents should be attached to your application:

• Resume
• Cover letter (maximum 3 pages) summarising how you meet the key selection criteria in the Position Description and the About You section of the advertisement. 

For more information on the format and content of your application, please see how to apply for a job on the Careers Vic site.

 

Enquiries

For assistance with the application process, or for any initial questions about the position, please contact us via employment@slv.vic.gov.au

Privacy Collection Notice

Information about how we collect and use your personal information, and how you can contact us, can be found here.

Reasonable Adjustments

We want all applicants to have an equal opportunity to demonstrate that they are the best person for the job. If you require an adjustment at any stage of the recruitment process, or the provision of a particular access service, please contact employment@slv.vic.gov.au

Advertising closes on Wednesday 18 March 2026 at 11.59pm Australian Eastern Standard Time.