Sales & Operations Coordinator

About this role

• Open to SLV employees only
• Full-time, Ongoing VPS 3.1 role
• VPS 3.1 $81,496 - $90,227 per annum + 12% superannuation

 

About the Opportunity

The Commercial team is seeking an ongoing Sales and Operations Coordinator to support the Library in revenue growth activities. The position is a first point-of-contact for venue-related sales enquiries. The role encompasses inbound and outbound client communications via phone and email.

 

The Sales and Operations Coordinator plays an important role in maintaining harmonious relationships with contractors, suppliers, clients and other stakeholders, including offering alternatives when venue-related requests are made. This role also supports day-to-day Commercial team operations including maintaining a shared inbox, updating event details, event scheduling and use of venue management software, running reports, retail stock coordination, order fulfilment and occasional manual handling using a trolley.

 

About You

We value your Library knowledge and ability to learn new software quickly. Your administration skillset is complemented by your ability to think on your feet and exercise sound judgement when considering alternatives for Library clients. You will need to bring an enthusiasm for making outbound phone calls and be willing to attend networking and Library events when needed.

In addition, you will come to us with:

• Demonstrated experience in event coordination and delivery, preferably in a cultural institution.
• Demonstrated experience in delivering high-quality customer service and managing internal and external stakeholder relationships.
• Ability to prioritise workload and work in an effective and timely manner across a diverse organisation and multiple business units.
• Excellent communication and interpersonal skills and the ability to work well in a small team without direct supervision.
• Proven ability to learn new software quickly. Experience with Momentus Elite (or similar events software) is desirable.
• Demonstrated sales experience in the events, venue hire or major events industry is desirable but not essential.

 

State Library Victoria is a child-safe organisation. A valid Working with Children Check will need to be maintained at all times during the term of employment.

We strongly encourage Aboriginal and Torres Strait Islander peoples, people with disability, people from cultural and linguistical diverse backgrounds, LGBTIQ+, D/deaf, disabled, neurodiverse people and people of all ages and abilities to apply.

 

How to apply

Please click the Apply button to submit your application.

The following documents should be attached to your application:

• Resume
• Cover letter (maximum 1 page) summarising how you meet the key selection criteria in the Position Description.

For more information on format and content of your application, please see how to apply for a job on the Careers Vic site.

 

Enquiries

To arrange a confidential discussion about the opportunity, please contact Paul Raine, Commercial Operations Manager at praine@slv.vic.gov.au

For assistance with the application process please contact us at employment@slv.vic.gov.au

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Reasonable Adjustments

We want all applicants to have an equal opportunity to demonstrate that they are the best person for the job. If you require an adjustment at any stage of the recruitment process, or the provision of a particular access service, please contact employment@slv.vic.gov.au

Advertising closes on Tuesday 13 October 2026 at 11.59pm Australian Daylight Savings Time.

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