The Office of the Public Advocate (OPA) is an independent statutory office accountable to the Victorian Parliament, which has been established to protect the rights and enhance the position of people with disabilities in Victoria.
This position is part of the Advice & Education Service, which includes the Advice Service and the Community Education program. The Advice & Education team sits within the Advice & Response Program.
About the role
As the Advice and Education Officer, you will:
- participate in the advice service providing expert advice and information to telephone and written enquiries including advice on legal, administrative and procedural processes
- provide individual short-term advocacy on behalf of people with a disability to promote the best interests of the person while focusing on the least restrictive alternative
- deliver community education and information sessions to professional and general public audiences, including specialised targeted sessions and collaborative opportunities as identified in the Community Education Strategy. This includes the preparation of presentation materials.
As our ideal candidate, you will have:
- demonstrated knowledge of the Victorian human services sector, particularly disability, mental illness and aged care service systems
- a good understanding of the issues relating to disability, including mental illness and age related disability
- excellent verbal communication and interpersonal skills, with a passion for service excellence.
A relevant tertiary qualification is desirable.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.