Job Search

Advice and Education Officer
The Victorian Public Advocate is empowered by law to promote and safeguard the rights and interests of people with disability.

The Public Advocate is supported by staff and volunteers at the Office of the Public Advocate (OPA), including guardians, policy and research officers, advice and education staff, legal officers, corporate and administrative staff, and more than 650 volunteers.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our organisation, we’d love to hear from you.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit

If you are considering taking on a challenging, rewarding role that allows you to make a noticeable difference in the lives of others, we look forward to hearing from you.

Careers Logo

Work Type: Ongoing - full time
Job Function: Community Services
Classification: VPSG3
Work Location: Melbourne - CBD
Reference: VG/DJ8304JAN
Closing Date: 17-Feb-2019
Salary Range: $67,866 - $82,404
Job Duration: N/A
File Attachment: DJ8304 - Advice and Education Officer - PD.doc (Word, 74KB)

PD Preview: Preview unavailable for this role
Contact: Nicolina Scarcella on (03) 9603 9545

Position Details

About us

The Office of the Public Advocate (OPA) is an independent statutory office accountable to the Victorian Parliament, which has been established to protect the rights and enhance the position of people with disabilities in Victoria.

This position is part of the Advice & Education Service, which includes the Advice Service and the Community Education program. The Advice & Education team sits within the Advice & Response Program.

About the role

As the Advice and Education Officer, you will:

  • participate in the advice service providing expert advice and information to telephone and written enquiries including advice on legal, administrative and procedural processes
  • provide individual short-term advocacy on behalf of people with a disability to promote the best interests of the person while focusing on the least restrictive alternative
  • deliver community education and information sessions to professional and general public audiences, including specialised targeted sessions and collaborative opportunities as identified in the Community Education Strategy. This includes the preparation of presentation materials.

About you

As our ideal candidate, you will have:

  • demonstrated knowledge of the Victorian human services sector, particularly disability, mental illness and aged care service systems
  • a good understanding of the issues relating to disability, including mental illness and age related disability
  • excellent verbal communication and interpersonal skills, with a passion for service excellence.

A relevant tertiary qualification is desirable.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

You can search for jobs using any of the fields below. To make multiple selections hold down the CtrL key.
Location Click through for tips.
Job Function Click through for tips.
Work Type
Date Advertised

Position Title Click through for tips.
Classification Click through for tips.

Click HERE to view the list of Classifications
Reference Click through for tips.


eg. Account Manager